At a Glance
- Tasks: Maintain and service medical equipment, ensuring high standards of care.
- Company: Drive DeVilbiss is a leading manufacturer of medical products with a global presence.
- Benefits: Enjoy 26 days annual leave, employee discounts, and access to perks like Bike2Work.
- Other info: Equal opportunity employer; some roles require an Enhanced DBS check.
- Why this job: Make a real difference in your community by improving lives through healthcare solutions.
- Qualifications: Training provided; manual handling skills and emotional resilience are essential.
The predicted salary is between 30000 - 42000 £ per year.
Drive DeVilbiss has become a leading manufacturer and supplier of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 80 countries around the world.
“Leading the World with Innovative Healthcare Solutions that Enhance Lives”
Make a Real Difference in Your Community
At Drive DeVilbiss, we believe in giving back to our local communities. As a Field Service Engineer, you’ll play a crucial role in helping people live at home and supporting them to lead better lives. Your work will have a direct impact on improving the quality of life for individuals in need—including supporting the NHS, hospitals and care homes to deliver essential services.
What You’ll Be Doing
You’ll maintain and service medical equipment, ensuring high standards of care and customer satisfaction. You’ll travel between sites—including customer homes—and be responsible for installations, collections, repairs and cleaning in line with infection control policies.
Key Responsibilities:
- Service and repair Drive DeVilbiss and competitor products
- Plan daily tasks for maximum efficiency
- Travel and stay away from home when required
- Communicate effectively with internal teams and customers
- Handle equipment safely and follow health & safety protocols
- Maintain van stock and complete accurate paperwork
- Participate in the on-call rota
- Support additional duties as required by management
What We’re Looking For
Skills & Experience:
Training will be provided for the right candidate.
- Manual handling and driving skills
- Emotional resilience when working with vulnerable customers
- Knowledge of medical equipment such as profiling beds, hoists, wheelchairs, and more
- Understanding of infection control and inventory management
- Familiarity with LOLER regulations and service administration
Desirable (Training Provided):
- PAT Testing
- First Aid
- Fire Warden certification
Why Apply to Drive DeVilbiss
Competitive benefits including:
- 26 days annual leave (rising to 28)
- Book Your Birthday Off Work
- Buy/sell/carry over annual leave
- Employee Assistance Programme
- Bike2Work
- Free onsite parking
- Long service recognition
- Staff discount on our products
- Access to Perkbox (our benefits and rewards platform)
- Access to corporate rates with a Health Cash Plan provider
Drive DeVilbiss is an equal opportunity Employer and provides equal employment opportunities to all employees and applicants for employment. We ensure that to ensure that no candidate receives less favourable treatment on the grounds of race or colour, nationality, national or ethnic origin, sex, marital status, religion, age, sexual orientation or disability. Drive DeVilbiss complies with applicable legislation governing non-discrimination in employment in every location in which the company has facilities. Selection criteria and procedures are regularly reviewed to ensure that individuals are treated on the basis of their relevant merits and abilities.
All successful candidates will be required to prove their eligibility to work in the UK, as well as accurate reference details covering their recent employment history. Please note some roles are also subject to an Enhanced DBS check.
#J-18808-LjbffrField Service Technician in Ebbw Vale employer: Drivedevilbiss
Drive DeVilbiss is an exceptional employer, offering a supportive work culture that prioritises community impact and employee well-being. As a Field Service Technician, you will enjoy competitive benefits such as 26 days of annual leave, access to a comprehensive Employee Assistance Programme, and opportunities for professional growth through training in medical equipment servicing. With a commitment to diversity and inclusion, Drive DeVilbiss fosters an environment where every team member can thrive while making a meaningful difference in the lives of individuals in need.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician in Ebbw Vale
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Drivedevilbiss as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Drivedevilbiss and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Drivedevilbiss’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Technician in Ebbw Vale
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Drivedevilbiss, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Drivedevilbiss, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Drivedevilbiss.
How to prepare for a job interview at Drivedevilbiss
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Drivedevilbiss offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Drivedevilbiss but also helps you get a feel for whether you’d thrive in that environment.
