Shared Ownership Coordinator Up to £30,000 Fully Remote Monday - Friday, 9:00am - 5:30pm The Opportunity We are currently recruiting for an experienced Shared Ownership Coordinator to join a busy housing and property management team. This is a customer-focused role where you will be responsible for managing enquiries and progressing shared ownership transactions, guiding customers through key processes including staircasing, resales, transfers of equity, remortgages and lease extensions. You will act as a key point of contact for shared owners, solicitors, estate agents and other external partners, ensuring transactions progress smoothly, deadlines are met and customers receive an excellent level of service. The successful candidate will have previous experience within shared ownership, leasehold management, property sales or a housing-related environment, alongside a good understanding of the shared ownership sales process. Key Responsibilities Act as the main point of contact for shared ownership customers, responding to enquiries professionally and efficiently. Manage and progress shared ownership transactions, including resales, staircasing, transfers of equity, remortgages and lease extensions. Coordinate transactions from initial enquiry through to completion, ensuring all parties are kept informed. Liaise with solicitors, estate agents, financial advisers, internal teams and external partners to ensure smooth progression of cases. Maintain accurate records of transactions, enquiries and customer interactions, updating internal systems and trackers. Ensure compliance with lease requirements, S106 agreements and relevant shared ownership procedures. Provide regular updates to clients on transaction progress, performance and service delivery. Support wider administrative duties, document control and process improvements. Contribute to maintaining service standards and meeting agreed KPIs. Skills
Shared Ownership Coordinator employer: Drive Recruiting Limited
As a Housing Manager with us, you will join a dynamic and supportive work culture that prioritises employee development and well-being. Our commitment to providing a competitive salary, mileage reimbursement, and opportunities for professional growth makes us an exceptional employer in the West Midlands region. You will have the chance to lead a dedicated team, make a meaningful impact on residents' lives, and enjoy the flexibility of remote work with occasional site visits.
