At a Glance
- Tasks: Manage multi-site Soft Facilities Management services, ensuring high standards and client satisfaction.
- Company: Dynamic company offering a supportive environment and electric vehicle perks.
- Benefits: Competitive salary, private medical insurance, flexible working, and career development opportunities.
- Other info: Monday to Friday hours with excellent work-life balance and additional perks.
- Why this job: Take on a hands-on role with real responsibility and impact across multiple locations.
- Qualifications: Experience in Soft FM management, strong people skills, and budget oversight.
The predicted salary is between 40500 - 49500 £ per year.
- Contract Manager – Soft Facilities Management
- Covering Brighton / Crawley / Chichester / Horsham
- Monday – Friday, 7:30am – 3:30pm
- Up to £45,000 basic + bonus
- Electric vehicle provided
We’re looking for an experienced Contract Manager to take ownership of a multi-site Soft Facilities Management contract covering cleaning, bulk waste collection and grounds maintenance.
This is a hands-on operational role where you’ll be responsible for ensuring services are delivered to a consistently high standard, while managing teams, budgets, client relationships and performance across multiple sites.
The Role
You’ll have responsibility for the day-to-day delivery and performance of the contract, working closely with clients, residents, stakeholders, subcontractors and frontline teams.
Key responsibilities will include
- Managing the delivery of cleaning, grounds maintenance and bulk waste services across multiple sites.
- Conducting regular audits, inspections, estate walkabouts and risk assessments.
- Ensuring services meet agreed KPIs, contract specifications and Health & Safety requirements.
- Leading and supporting dispersed frontline teams, including recruitment, onboarding, training, rotas and performance management.
- Managing subcontractors and ensuring quality, compliance and safe working practices.
- Monitoring contract budgets and ensuring expenditure remains within agreed limits.
- Working with clients, residents, housing officers and stakeholders to resolve service issues and maintain strong relationships.
- Managing customer feedback and service escalations.
- Responding to incidents, hazards and operational issues and implementing corrective actions.
- Identifying and delivering continuous improvement opportunities across the contract.
- Maintaining high standards of Health & Safety and environmental compliance.
About You
We’re looking for someone with a strong background in Soft Facilities Management who is comfortable managing people, contracts and operational delivery across multiple locations.
You’ll ideally have
- Proven experience managing soft FM services, particularly cleaning and grounds maintenance.
- Experience managing £1m+ contracts with strong commercial and operational oversight.
- Strong people-management experience, ideally leading dispersed or frontline teams.
- Experience with budget management and exposure to full P&L accountability.
- A track record of managing multi-site facilities management contracts.
- Strong knowledge of Health & Safety, compliance and industry best practice.
- Excellent communication and stakeholder-management skills.
- A full UK driving licence.
- IOSH Managing Safely or equivalent would be advantageous.
What’s on Offer?
- Monday – Friday working hours, 7:30am – 3:30pm.
- Electric company vehicle provided.
- Competitive salary and benefits package.
- Private medical insurance.
- Enhanced pension scheme.
- Life assurance.
- Additional annual leave.
- Flexible working arrangements.
- Company bonus.
- Retail discounts.
- Employee Assistance Programme.
- Personal development and career development opportunities.
- Cycle to Work Scheme and Season Ticket Loans.
If you’re an experienced Soft FM Contract Manager looking for a role with genuine responsibility across a large, multi-site operation, we’d love to hear from you.
Contract Manager in Brighton employer: Drive Recruiting Limited Careers
Join a dynamic and innovative team as a Business Operations Manager in our North East London office, where we prioritise employee growth and development through tailored training programmes and clear career pathways. Our collaborative work culture fosters inclusivity and high performance, ensuring that every team member feels valued and engaged while driving operational excellence. With a focus on continuous improvement and recognition initiatives, we offer a rewarding environment for those looking to make a meaningful impact in their role.
Contact Details:
Drive Recruiting Limited Careers Recruitment Team
