Who We Are at Drive Medical
Drive Medical has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 100 countries around the world.
“Leading the World with Innovative Solutions that Enhance Lives”
Are you hands-on, customer-focused and looking for a role where no two days are the same? We're looking for a Medical Field Technician to join our team, delivering exceptional service to customers across the region.
In this varied role, you'll be responsible for servicing, delivering, installing and collecting specialist healthcare equipment, including hospital beds and mattresses. You'll work directly with customers in healthcare settings and private homes, ensuring equipment is installed safely and users are confident in its operation.
This is a highly physical role involving frequent lifting, carrying, bending and moving of heavy and sometimes awkward items. You'll also be responsible for cleaning and decontaminating returned equipment to strict infection control standards, maintaining accurate records and ensuring excellent customer service at every interaction.
What we're looking for:
- Excellent communication and customer service skills
- A proactive, reliable and professional approach
- Comfortable with a physically demanding role involving heavy lifting and manual handling
- Strong attention to detail and commitment to health and safety
- Ability to work independently and plan workloads effectively
- Previous experience in delivery, field service, medical equipment, logistics, warehouse or healthcare support roles would be advantageous
- A willingness to learn, undertake training and participate in an on-call rota
What you'll do:
- Service, install, exchange and collect healthcare equipment
- Deliver training and support to customers
- Clean and decontaminate medical equipment
- Complete required paperwork and stock checks
- Maintain company vehicles and equipment
- Travel to customer sites, including hospitals, care homes and private residences
If you take pride in delivering outstanding customer experiences, enjoy practical work and want to make a real difference in healthcare, we'd love to hear from you.
Why You'll Love Working With Us
We’re not sharing the salary just yet, but it’s competitive and worth talking about. What really makes us stand out is how proud our team is of the work they do. We make sure that dedication is recognized, not just with pay, but with great benefits and support.
Here’s what you can look forward to, beyond the salary:
- Generous Annual Leave – 26 days to start, rising to 28 with service, plus your birthday off every year! You can also buy, sell, or carry over leave to suit your lifestyle.
- Pension Scheme – Helping you plan for a secure future.
- Employee Assistance Programme – Free, confidential support for your mental, emotional, and financial well-being.
- Bike2Work Scheme – Save money and stay healthy with tax-efficient bike purchases.
- Free Onsite Parking – No stress, no extra cost.
- Long Service Recognition – We celebrate your loyalty and contributions.
- Staff Discount – Enjoy great savings on our products.
- Perkbox Access – Unlock a world of perks, discounts, and rewards to make life a little sweeter.
*Eligibility for some benefits depends on length of service
Equal Opportunities Statement:
At Drive Medical, we are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, and we ensure that no individual is treated less favourably on the grounds of race, colour, nationality, ethnic or national origin, sex, marital or civil partnership status, religion or belief, age, sexual orientation, gender identity, or disability.
We comply fully with all applicable legislation governing non-discrimination in every location where we operate. Our recruitment and selection processes are regularly reviewed to ensure fairness, consistency, and that all candidates are assessed solely on the basis of their skills, qualifications, and experience relevant to the role.
Please note: All successful applicants will be required to provide proof of their eligibility to work in the UK and supply accurate reference details covering their recent employment history. Certain roles may also be subject to an Enhanced DBS (Disclosure and Barring Service) or PVG (Protecting Vulnerable Groups) check.
Medical Field Technician in Wigan employer: Drive Medical
At Drive Medical, we pride ourselves on being a leading employer in the medical products industry, offering a dynamic work environment that fosters professional growth and development. Our UK operations provide a unique opportunity for finance professionals to influence strategic decisions while enjoying generous benefits such as 26 days of annual leave, a supportive employee assistance programme, and long service recognition. Join us to be part of a dedicated team that values your contributions and offers clear pathways for career advancement.
