At a Glance
- Tasks: Maintain and service medical equipment, ensuring high standards of care.
- Company: Drive Medical, a leading manufacturer of medical products.
- Benefits: Generous annual leave, pension scheme, employee assistance programme, and staff discounts.
- Other info: Join a supportive team with great career growth opportunities.
- Why this job: Make a real difference in your community by improving lives.
- Qualifications: Manual handling skills and emotional resilience; training provided.
The predicted salary is between 31500 - 38500 £ per year.
Who We Are at Drive Medical
Drive Medical has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 100 countries around the world.
“Leading the World with Innovative Solutions that Enhance Lives”
Make a Real Difference in Your Community
At Drive Medical, we believe in giving back to our local communities. As a Field Service Engineer, you’ll play a crucial role in helping people live at home and supporting them to lead better lives. Your work will have a direct impact on improving the quality of life for individuals in need, including supporting the NHS, hospitals and care homes to deliver essential services.
What You’ll Be Doing
You’ll maintain and service medical equipment, ensuring high standards of care and customer satisfaction. You’ll travel between sites (including customer homes) and be responsible for installations, collections, repairs and cleaning in line with infection control policies.
- Service and repair Drive Medical and competitor products
- Plan daily tasks for maximum efficiency
- Carry out unplanned and PPM and repairs
- Communicate effectively with internal teams and customers
- Deliver exceptional customer service
- Handle equipment safely and follow health & safety protocols
- Maintain van stock and complete accurate paperwork
- Participate in the on-call rota
- Support additional duties as required by management
What We’re Looking For
Training will be provided for the right candidate.
- Manual handling and driving skills
- Emotional resilience when working with vulnerable customers
- Knowledge of medical equipment such as profiling beds, hoists, wheelchairs, and more
- Understanding of infection control and inventory management
- Familiarity with LOLER regulations and service administration would be advantageous
Other desirable skills and experience:
- PAT Testing
- First Aid
- Fire Warden certification
Why You'll Love Working With Us
We’re not sharing the salary just yet, but it’s competitive and worth talking about. What really makes us stand out is how proud our team is of the work they do. We make sure that dedication is recognised—not just with pay, but with great benefits and support.
Here’s what you can look forward to, beyond the salary:
- Generous Annual Leave – 26 days to start, rising to 28 with service, plus your birthday off every year! You can also buy, sell, or carry over leave to suit your lifestyle.
- Pension Scheme – Helping you plan for a secure future.
- Employee Assistance Programme – Free, confidential support for your mental, emotional, and financial well-being.
- Bike2Work Scheme – Save money and stay healthy with tax-efficient bike purchases.
- Free Onsite Parking – No stress, no extra cost.
- Long Service Recognition – We celebrate your loyalty and contributions.
- Staff Discount – Enjoy great savings on our products.
- Perkbox Access – Unlock a world of perks, discounts, and rewards to make life a little sweeter.
*Eligibility for some benefits depends on length of service
Equal Opportunities Statement:
At Drive Medical, we are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, and we ensure that no individual is treated less favourably on the grounds of race, colour, nationality, ethnic or national origin, sex, marital or civil partnership status, religion or belief, age, sexual orientation, gender identity, or disability.
We comply fully with all applicable legislation governing non-discrimination in every location where we operate. Our recruitment and selection processes are regularly reviewed to ensure fairness, consistency, and that all candidates are assessed solely on the basis of their skills, qualifications, and experience relevant to the role.
Please note: All successful applicants will be required to provide proof of their eligibility to work in the UK and supply accurate reference details covering their recent employment history. Certain roles may also be subject to an Enhanced DBS (Disclosure and Barring Service) or PVG (Protecting Vulnerable Groups) check.
Field Service Engineer in London employer: Drive Medical
At Drive Medical, we pride ourselves on being a leading employer in the medical products industry, offering a dynamic work environment that fosters professional growth and development. Our UK operations provide a unique opportunity for finance professionals to influence strategic decisions while enjoying generous benefits such as 26 days of annual leave, a supportive employee assistance programme, and long service recognition. Join us to be part of a dedicated team that values your contributions and offers clear pathways for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in London
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Drive Medical as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Drive Medical and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Drive Medical’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer in London
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Drive Medical, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Drive Medical, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Drive Medical.
How to prepare for a job interview at Drive Medical
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Drive Medical offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Drive Medical but also helps you get a feel for whether you’d thrive in that environment.
