Team Leader - Online Community in Cheadle

The leader who helps shape better outcomes. Are you a compliance professional who thrives on influence rather than enforcement? Do you enjoy being at the heart of business decisions, providing trusted advice, robust challenge and practical solutions that protect customers while supporting commercial growth? We're looking for an experienced Compliance Manager to play a pivotal role within our Risk & Conduct function. This isn't a "tick-box" compliance position. It's an opportunity to genuinely influence strategy, shape governance, champion Consumer Duty and help create an environment where doing the right thing for customers is simply how business is done.

You'll work closely with senior leaders across the organisation, acting as a trusted advisor on regulatory matters, driving continuous improvement and helping embed a culture of accountability, compliance and customer-first thinking. You'll take ownership of key elements of our compliance framework, ensuring we're not only meeting regulatory expectations but continuously strengthening our approach.

• Leading compliance monitoring activity and regulatory returns
• Providing senior-level advice and challenge to business stakeholders
• Monitoring FCA and regulatory developments and translating them into practical action
• Delivering insightful compliance reporting, identifying trends, risks and opportunities
• Owning policy governance and ensuring accountability across the business
• Acting as a key subject matter expert on Consumer Duty, conduct risk and governance
• Reviewing and approving financial promotions and customer communications
• Leading GDPR and data protection activities, including DPIAs, SARs and privacy governance
• Designing and delivering engaging compliance training and awareness initiatives
• Helping senior leaders understand the operational impact of regulatory change

This role offers far more than compliance oversight. Shape regulatory strategy and compliance culture. Build trusted relationships across multiple business areas. Make a visible impact on governance, conduct and business performance.

We're looking for someone who combines technical expertise with commercial awareness and strong stakeholder management skills. Significant experience within Compliance, Risk or Regulatory functions within Insurance or Financial Services. Strong working knowledge of FCA regulation, Consumer Duty, Conduct Risk and Financial Promotions. Experience leading compliance monitoring, assurance, regulatory change or governance activities. Experience producing meaningful management information and compliance reporting. Confidence making recommendations and leading conversations around risk, regulation and customer outcomes.

ICA Certificate, Advanced Certificate or similar Compliance qualification. Data Protection qualification or significant GDPR/privacy experience. Balances regulatory expectations with commercial understanding. Wants to help shape the future of compliance rather than simply maintain it.

In an increasingly complex regulatory environment, we're looking for someone who can provide confidence, clarity and leadership. If you're ready for a role where your expertise will be valued, your voice will be heard and your influence will genuinely shape business decisions, we'd love to hear from you. Apply today and help us build a stronger, smarter and more customer-focused future.