At a Glance
- Tasks: Support individuals claiming benefits by providing guidance and building their confidence.
- Company: Join the Department for Work and Pensions, a key player in the Civil Service.
- Benefits: Full training, dedicated support, paid leave, and access to employee benefits.
- Other info: Ideal for care-experienced young people looking to kickstart their career.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 35615 - 37016 £ per year.
Full time Office-based £35,615–£37,016 per year.
Application Deadline: 23 July 2026 at 4:00 PM
Looking to start your career in the Civil Service? The Department for Work and Pensions (DWP) is recruiting Work Coaches (Executive Officer) through the Going Forward into Employment (GFiE) scheme, exclusively for care‑experienced young people.
Job Summary
- Location: Croydon or Sutton
- Salary: £35,615–£37,016 per year
- Hours: Full‑time, 37 hours per week; working patterns agreed with manager
- This is an 18‑month, full‑time, office‑based role at DWP Job Centres.
As a Work Coach, you’ll support people claiming benefits by providing guidance, helping them build confidence, develop skills and move towards employment. You’ll work with a wide range of customers, offering face‑to‑face, telephone and digital support. This role is ideal for someone who enjoys helping others, has strong communication skills and wants to make a positive difference in people’s lives.
Full training, ongoing development and workplace support will be provided throughout the programme.
Benefits & Support
- Full training and induction provided
- Dedicated buddy and ongoing workplace support
- Learning and development opportunities
- Gain valuable experience in the Civil Service
- Develop coaching, communication and customer service skills
- Paid annual leave and access to Civil Service employee benefits
Please get in touch with your Career Specialist to apply and find out more.
DWP Work Coach (Executive Officer) – Croydon & Sutton (GFIE-497) employer: Drive Forward Foundation
The Department for Work and Pensions (DWP) is an exceptional employer, particularly for those starting their careers in the Civil Service. With a strong commitment to employee development, you will receive full training, ongoing support, and opportunities to enhance your coaching and communication skills while making a meaningful impact in the lives of others. Located in Croydon or Sutton, the DWP fosters a supportive work culture that values care-experienced young people, ensuring you have the resources and guidance needed to thrive in your role as a Work Coach.
