Quality & Environmental Controller in Stoke-on-Trent

Who We Are at Drive Medical

Drive Medical has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 100 countries around the world.

Leading the World with Innovative Solutions that Enhance Lives

We are seeking an experienced and proactive Quality & Environmental Controller to join our leadership team and play a pivotal role in driving operational excellence across our manufacturing site. This is a key position responsible for ensuring the organisation consistently meets both internal standards and external regulatory requirements relating to quality and environmental performance.

Working collaboratively across Production, Customer Services, Commercial, Design, Health & Safety, Purchasing, Maintenance, and Regulatory Compliance, you will champion a robust Quality Management System (QMS). You will ensure processes are not only in place but are effective, compliant, and continuously improving.

Key responsibilities include:

• Overseeing quality control activities such as final inspection, welding, calibration, and external processing.
• Managing non-conformance reports (NCRs) with thorough root cause analysis and implementation of corrective and preventative actions.
• Leading weekly quality meetings with department heads.
• Driving problem-solving initiatives and supporting rework procedures.
• Managing both internal and external audits.
• Taking ownership of environmental processes and contractor control, ensuring compliance with all relevant standards while promoting sustainable practices.
• Identifying opportunities to enhance efficiency and reduce risk.

To succeed, you will have previous experience in a quality role within a manufacturing environment, a strong understanding of Quality Management Systems, and excellent IT skills. Experience working within an ISO-accredited environment is desirable.

Reporting directly to the Site Manager, this role offers the opportunity to influence at a strategic level and make a tangible impact across the business.

Why You'll Love Working With Us

We're not sharing the salary just yet, but it's competitive and worth talking about. What really makes us stand out is how proud our team is of the work they do. We make sure that dedication is recognised not just with pay, but with great benefits and support.

Here's what you can look forward to, beyond the salary:

• Generous Annual Leave: 26 days to start, rising to 28 with service, plus your birthday off every year! You can also buy, sell, or carry over leave to suit your lifestyle.
• Pension Scheme: Helping you plan for a secure future.
• Employee Assistance Programme: Free, confidential support for your mental, emotional, and financial well-being.
• Bike2Work Scheme: Save money and stay healthy with tax-efficient bike purchases.
• Free Onsite Parking: No stress, no extra cost.
• Long Service Recognition: We celebrate your loyalty and contributions.
• Staff Discount: Enjoy great savings on our products.
• Perkbox Access: Unlock a world of perks, discounts, and rewards to make life a little sweeter.

*Eligibility for some benefits depends on length of service.

Equal Opportunities Statement:

At Drive Medical, we are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, and we ensure that no individual is treated less favourably on the grounds of race, colour, nationality, ethnic or national origin, sex, marital or civil partnership status, religion or belief, age, sexual orientation, gender identity, or disability. We comply fully with all applicable legislation governing non-discrimination in every location where we operate. Our recruitment and selection processes are regularly reviewed to ensure fairness, consistency, and that all candidates are assessed solely on the basis of their skills, qualifications, and experience relevant to the role.

Please note: All successful applicants will be required to provide proof of their eligibility to work in the UK and supply accurate reference details covering their recent employment history. Certain roles may also be subject to an Enhanced DBS (Disclosure and Barring Service) or PVG (Protecting Vulnerable Groups) check.