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For Companies At a Glance
- Tasks: Maintain and service medical equipment, ensuring high standards of care.
- Company: Drive Medical, a leading manufacturer of medical products with a global presence.
- Benefits: Generous annual leave, pension scheme, employee assistance programme, and staff discounts.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community by supporting essential NHS services.
- Qualifications: Training provided; manual handling and driving skills preferred.
The predicted salary is between 30000 - 40000 £ per year.
Service Technician Gloucester Mon - Fri 8.30am to 5pm (plus on call requirements)
Who We Are at Drive Medical
Drive Medical has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 100 countries around the world.
Make a Real Difference in Your Community
At Drive Medical, we believe in giving back to our local communities. As a Service Technician your work will have a direct impact on improving the quality of life for individuals in need - supporting the NHS to deliver essential services.
What Youll Be Doing
- Youll maintain and service medical equipment based on site at 2 local hospitals, ensuring high standards of care and customer satisfaction.
- Service, repair and clean Drive Medical and competitor products
- Plan daily tasks for maximum efficiency
- Carry out unplanned and PPM and repairs
- Communicate effectively with internal teams and customers
- Deliver exceptional customer service
- Handle equipment safely and follow health & safety protocols
- Maintain van stock and complete accurate paperwork
- Support additional duties as required by management
- Participate in the on-call rota
What Were Looking For
- Training will be provided for the right candidate.
- Manual handling and driving skills
- Emotional resilience when working with vulnerable customers
- Knowledge of medical equipment such as profiling beds and hoists
- Understanding of infection control and inventory management
- Other desirable skills and experience: Training will be provided for the right candidate
- PAT Testing
Why You'll Love Working With Us
- Generous Annual Leave 34 days to start, rising to 36 with service, plus your birthday off every year!
- Pension Scheme Helping you plan for a secure future.
- Employee Assistance Programme Free, confidential support for your mental, emotional, and financial well-being.
- Bike2Work Scheme Save money and stay healthy with tax-efficient bike purchases.
- Free Onsite Parking No stress, no extra cost.
- Long Service Recognition We celebrate your loyalty and contributions.
- Staff Discount Enjoy great savings on our products.
- Perkbox Access Unlock a world of perks, discounts, and rewards to make life a little sweeter.
*Eligibility for some benefits depends on length of service
Equal Opportunities Statement: At Drive Medical, we are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, and we ensure that no individual is treated less favourably on the grounds of race, colour, nationality, ethnic or national origin, sex, marital or civil partnership status, religion or belief, age, sexual orientation, gender identity, or disability. Certain roles may also be subject to an Enhanced DBS (Disclosure and Barring Service) or PVG (Protecting Vulnerable Groups) check.
Technicus/service monteur in Gloucester employer: Drive DeVillbiss Healthcare UK
Contact Detail:
Drive DeVillbiss Healthcare UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technicus/service monteur in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to service technician roles. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Bring along a portfolio or examples of your work to interviews. This could include any relevant training or certifications, especially if you have experience with medical equipment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Drive Medical.
We think you need these skills to ace Technicus/service monteur in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Service Technician role. Highlight any relevant experience with medical equipment or customer service, as this will show us you're a great fit for the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to work with us at Drive Medical and how your background aligns with our mission of enhancing lives. Keep it personal and engaging!
Showcase Your Soft Skills: As a Service Technician, you'll be working with vulnerable customers, so emotional resilience and communication skills are key. Make sure to mention these qualities in your application to help us see your potential.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Drive DeVillbiss Healthcare UK
✨Know Your Stuff
Familiarise yourself with the types of medical equipment you'll be servicing, like profiling beds and hoists. Understanding the basics of how these devices work will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
Since this role involves direct interaction with vulnerable customers, be prepared to discuss your previous experiences in customer service. Share specific examples where you went above and beyond to ensure customer satisfaction, as this will highlight your emotional resilience and commitment to quality care.
✨Plan for the Unexpected
The job requires handling unplanned repairs and maintenance. Think of a time when you had to adapt quickly to a situation. Be ready to share how you managed it, as this will demonstrate your problem-solving skills and ability to work efficiently under pressure.
✨Ask Thoughtful Questions
Prepare some questions about the company culture, training opportunities, or the on-call rota. This shows that you're not just interested in the job, but also in how you can grow within the company and contribute to their mission of enhancing lives.