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For Companies At a Glance
- Tasks: Maintain and service medical equipment, ensuring high standards of care.
- Company: Drive Medical, a leading manufacturer of medical products.
- Benefits: Generous annual leave, pension scheme, employee assistance programme, and staff discounts.
- Other info: Join a supportive team with great career growth opportunities.
- Why this job: Make a real difference in your community while working with essential medical equipment.
- Qualifications: Manual handling skills and emotional resilience; training provided.
The predicted salary is between 30000 - 40000 £ per year.
Gloucester
Mon - Fri 8.30am to 5pm (plus on call requirements)
Who We Are at Drive Medical
Drive Medical has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 100 countries around the world.
Leading the World with Innovative Solutions that Enhance Lives
Make a Real Difference in Your Community
At Drive Medical, we believe in giving back to our local communities. As a Service Technician your work will have a direct impact on improving the quality of life for individuals in need - supporting the NHS to deliver essential services.
What Youll Be Doing
- Youll maintain and service medical equipment based on site at 2 local hospitals, ensuring high standards of care and customer satisfaction.
- Service, repair and clean Drive Medical and competitor products
- Plan daily tasks for maximum efficiency
- Carry out unplanned and PPM and repairs
- Communicate effectively with internal teams and customers
- Deliver exceptional customer service
- Handle equipment safely and follow health & safety protocols
- Maintain van stock and complete accurate paperwork
- Support additional duties as required by management
- Participate in the on-call rota
What Were Looking For
Training will be provided for the right candidate.
- Manual handling and driving skills
- Emotional resilience when working with vulnerable customers
- Knowledge of medical equipment such as profiling beds and hoists
- Understanding of infection control and inventory management
Other desirable skills and experience:
Training will be provided for the right candidate
- PAT Testing
Why You'll Love Working With Us
We're not sharing the salary just yet, but it's competitive and worth talking about. What really makes us stand out is how proud our team is of the work they do. We make sure that dedication is recognised - not just with pay, but with great benefits and support.
Here's what you can look forward to, beyond the salary:
- Generous Annual Leave: 34 days to start, rising to 36 with service, plus your birthday off every year! You can also buy, sell, or carry over leave to suit your lifestyle.
- Pension Scheme: Helping you plan for a secure future.
- Employee Assistance Programme: Free, confidential support for your mental, emotional, and financial well-being.
- Bike2Work Scheme: Save money and stay healthy with tax-efficient bike purchases.
- Free Onsite Parking: No stress, no extra cost.
- Long Service Recognition: We celebrate your loyalty and contributions.
- Staff Discount: Enjoy great savings on our products.
- Perkbox Access: Unlock a world of perks, discounts, and rewards to make life a little sweeter. *Eligibility for some benefits depends on length of service
Equal Opportunities Statement:
At Drive Medical, we are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, and we ensure that no individual is treated less favourably on the grounds of race, colour, nationality, ethnic or national origin, sex, marital or civil partnership status, religion or belief, age, sexual orientation, gender identity, or disability.
We comply fully with all applicable legislation governing non-discrimination in every location where we operate. Our recruitment and selection processes are regularly reviewed to ensure fairness, consistency, and that all candidates are assessed solely on the basis of their skills, qualifications, and experience relevant to the role.
Please note: All successful applicants will be required to provide proof of their eligibility to work in the UK and supply accurate reference details covering their recent employment history. Certain roles may also be subject to an Enhanced DBS (Disclosure and Barring Service) or PVG (Protecting Vulnerable Groups) check.
REF-228 382
Service Technician in Gloucester employer: Drive DeVillbiss Healthcare UK
Contact Detail:
Drive DeVillbiss Healthcare UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician in Gloucester
✨Tip Number 1
Get to know the company! Research Drive Medical and understand their values and products. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can boost your chances of landing that Service Technician position.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and technical skills. Think about scenarios where you've demonstrated emotional resilience or problem-solving, as these are key traits for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the Drive Medical team.
We think you need these skills to ace Service Technician in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Technician role. Highlight any relevant experience with medical equipment and customer service, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Drive Medical and how you can make a difference in the community. Keep it concise but impactful!
Showcase Your Skills: Don’t forget to mention any specific skills that relate to the job, like manual handling or knowledge of infection control. We want to see how you can contribute to our team right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get you on the path to joining our amazing team!
How to prepare for a job interview at Drive DeVillbiss Healthcare UK
✨Know Your Equipment
Familiarise yourself with the types of medical equipment you'll be servicing, like profiling beds and hoists. Being able to discuss specific features or common issues shows your genuine interest and readiness for the role.
✨Demonstrate Customer Care
Since you'll be working with vulnerable customers, it's crucial to showcase your emotional resilience and customer service skills. Prepare examples from past experiences where you've successfully handled sensitive situations.
✨Plan for Efficiency
Think about how you would plan your daily tasks for maximum efficiency. Be ready to discuss your approach to time management and prioritising urgent repairs versus scheduled maintenance.
✨Health & Safety Knowledge
Brush up on health and safety protocols relevant to medical equipment. Being able to articulate your understanding of infection control and safe handling practices will demonstrate your commitment to maintaining high standards.