Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Train customers on respiratory products and provide technical support.
- Company: Drive DeVilbiss is a leading manufacturer of medical products, enhancing lives globally.
- Benefits: Enjoy competitive pay, 26 days leave, sick pay, and perks like Bike2Work and staff discounts.
- Why this job: Join a dynamic team, travel across the UK, and make a real impact in healthcare.
- Qualifications: Full driving license, excellent communication skills, and a positive attitude required.
- Other info: Regular nationwide travel and potential overseas visits included.
The predicted salary is between 30000 - 42000 £ per year.
Drive DeVilbiss has become a leading manufacturer and supplier of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 80 countries around the world.
Summary (Major Purpose of the Role): A customer facing role with the sole purpose of training and developing to enable them to be fully equipped with product knowledge and experience. To be the key link between Drive and our Respiratory customers for any technical needs offering an on-site solution for repairs and product issues. To strengthen relationships with our customers, providing a regular on-site presence. Products will primarily be oxygen concentrators and suction machines. Full product demonstrations will be required to support our sales functions so a full understanding of the products from how they are used through to how they are built, repaired, and serviced is a must.
The ideal candidate should reside within a daily commuting distance of the Drive DeVilbiss Service Centre in Halifax. However, the role necessitates regular nationwide travel within the UK and Ireland, including overnight stays, with possible overseas visits including Drive DeVilbiss U.S.
Main Activities/Responsibilities:
- Customer product training
- Create training videos/literature
- Nationwide travel and time away from home on a regular basis, all expenses paid
- Processing training documents and keep records up to date
- Perform field troubleshooting of Drive DeVilbiss Respiratory Products.
- Offer technical support to the Sales team during presentations and trade shows
- To be the ‘key’ liaison between Drive and our Respiratory customers
Competencies:
- Knowledge of Respiratory products desirable yet not essential as full training will be provided
- Excellent use of hand tools
- Ability to fault find on electrical products
- Electrical safety certificate desirable yet not essential
- Excellent Presentation Skills: Ability to deliver engaging and informative training sessions
- Proficiency in Computer/PC Skills: Competent in utilizing technology for documentation and communication purposes
- Ability to work alone and as part of a team
- The ability to understand the audience and adapt training as required
Education and Experience:
- Full clean driving license
- Enhanced DBS required
- Enthusiastic, positive, motivated approach
- Excellent communication skills
- Professional
- Willing to travel and work away regularly
- Personable and adaptable in their approach
Why Apply to Drive DeVilbiss: Competitive Benefits including – company sick pay, 26 days annual leave rising to 28 (+ Book Your Birthday Off Work and the option to buy/sell/carry over annual leave), pension, Employee Assistance Programme, Bike2Work, free onsite parking, long service recognition, staff discount on our products and access to Perkbox (our benefits and rewards platform).
Equal Opportunities Statement: Drive DeVilbiss is an equal opportunity Employer and provides equal employment opportunities to all employees and applicants for employment. We ensure that no candidate receives less favourable treatment on the grounds of race or colour, nationality, national or ethnic origin, sex, marital status, religion, age, sexual orientation or disability. Drive DeVilbiss complies with applicable legislation governing non-discrimination in employment in every location in which the company has facilities. Selection criteria and procedures are regularly reviewed to ensure that individuals are treated on the basis of their relevant merits and abilities.
All successful candidates will be required to prove their eligibility to work in the UK, as well as accurate reference details covering their recent employment history. Please note some roles are also subject to an Enhanced DBS check.
Product Technician employer: Drive Devilbiss Healthcare
Contact Detail:
Drive Devilbiss Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Technician
✨Tip Number 1
Familiarise yourself with the respiratory products that Drive DeVilbiss offers, especially oxygen concentrators and suction machines. Understanding these products will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any experience you have with customer training or technical support roles. Being able to showcase your ability to communicate complex information clearly will set you apart as a candidate who can effectively train customers.
✨Tip Number 3
Prepare to discuss your adaptability and willingness to travel. Since the role involves nationwide travel and potential overseas visits, sharing past experiences where you've successfully managed travel commitments will show you're ready for the demands of the job.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of how you've handled technical issues in previous roles. This will illustrate your capability to perform field troubleshooting, which is a key responsibility of the Product Technician position.
We think you need these skills to ace Product Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Technician at Drive DeVilbiss. Familiarise yourself with their products, especially oxygen concentrators and suction machines, as well as the importance of customer training.
Tailor Your CV: Highlight relevant experience in technical support, training, or customer service in your CV. Emphasise any experience with medical products or electrical troubleshooting, even if it's not directly related to respiratory products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your willingness to travel and your ability to adapt training sessions to different audiences, as these are key aspects of the job.
Showcase Communication Skills: Since excellent communication skills are essential for this role, consider including examples in your application that demonstrate your ability to engage and inform an audience, whether through previous training sessions or presentations.
How to prepare for a job interview at Drive Devilbiss Healthcare
✨Know Your Products
Familiarise yourself with the respiratory products Drive DeVilbiss offers, especially oxygen concentrators and suction machines. Understanding how these products work and their applications will help you demonstrate your knowledge during the interview.
✨Showcase Your Presentation Skills
Since the role involves training customers, be prepared to discuss your experience in delivering engaging presentations. You might even want to practice a short demonstration to showcase your ability to communicate effectively.
✨Highlight Your Technical Skills
Emphasise any experience you have with troubleshooting electrical products or using hand tools. If you have an electrical safety certificate, mention it, as it could give you an edge over other candidates.
✨Demonstrate Adaptability
The role requires regular travel and the ability to adapt training based on the audience. Be ready to share examples of how you've successfully adapted your approach in previous roles or situations.