At a Glance
- Tasks: Support customs operations across the UK and Europe, ensuring compliance and efficiency.
- Company: Join a leading EMEA Customs organization with a focus on innovation and collaboration.
- Benefits: Competitive salary, career development opportunities, and a chance to make a real impact.
- Other info: Dynamic role with exposure to complex customs flows and clear growth potential.
- Why this job: Be the UK Customs representative and drive improvements in cross-border trade processes.
- Qualifications: Bachelor’s degree preferred; 3-5 years in customs operations or trade compliance.
The predicted salary is between 35000 - 45000 £ per year.
About the Opportunity
We are seeking a Customs Coordinator – UK & Mainland to support customs operations across the United Kingdom and Europe within the EMEA Customs organization. This role plays a critical operational and governance function within the EMEA Customs Management, ensuring compliant, standardized, and visible customs execution across borders. The position contributes directly to strengthening process control, audit readiness, performance monitoring, and cross border consistency.
The Customs Coordinator will act as the official UK Customs representative, oversee day to day customs execution from a regional perspective, and support continuous improvement initiatives across trades with UK and Mainland. This position reports directly to the Trade & Customs Manager EMEA and works in close collaboration with Transportation, Operations, Finance, and regional customs stakeholders.
Responsibilities
- UK Customs Representation
- Act as the official Customs representative for the UK, serving as the primary point of contact with UK Customs Authorities and border agencies.
- Ensure full compliance with UK customs legislation, including post Brexit requirements and the UK EU Trade & Cooperation Agreement.
- Support the management of UK customs registrations, authorizations, and regulatory communications.
- Monitor regulatory changes impacting UK trade flows and support their operational implementation.
- Customs Control Tower – Regional Operational Overview
- Support the daily operation of the EMEA Customs Control Tower with specific responsibility for UK and Mainland trades.
- Monitor end to end customs milestones, identifying delays, risks, and execution deviations.
- Review and analyze customs performance KPIs related to clearance lead times, documentation accuracy and error rates, operational execution and exceptions, cost and duty impacts.
- Proactively escalate operational risks and support root cause analysis and corrective actions.
- Administrative & Compliance Regional Overview
- Maintain structured customs records to ensure full traceability and audit readiness.
- Ensure customs documentation, data quality, and administrative processes for UK & Mainland trades are accurate, complete, and compliant.
- Fully aligned with EMEA standard operating procedures.
- Support the standardization of customs documentation formats and mandatory data fields across flows.
- Internal Controls & Regular Audits
- Perform regular internal customs audits across UK and Mainland operations.
- Identify compliance gaps, process inconsistencies, and execution risks.
- Support definition, implementation, and follow up of corrective action plans.
- Assist in preparation for external audits, authority controls, or inspections when required.
- Continuous Improvement & Cross Functional Collaboration
- Actively contribute to continuous improvement initiatives aimed at reducing customs related lead times, improving process consistency across borders, enhancing visibility and data reliability.
- Ensure cross‑functional alignment with Compliance, Transportation, Operations, Planning, Finance and Control Tower teams.
- Support EMEA wide customs projects, including process redesign, digitalization initiatives, and system readiness programs.
Candidate Profile
Qualifications and Experience
- Education
- Bachelor’s degree in International Trade, Logistics, Supply Chain, Law, Economics, or a related field (preferred).
- Experience
- 3–5 years of experience in customs operations or trade compliance within an international environment.
- Solid exposure to UK customs processes and cross border European trade flows.
- Experience operating within a centralized or Control Tower type model is a strong advantage.
- Understanding of EU and UK import/export processes and customs documentation.
- Skills & Competencies
- Strong understanding of customs compliance and operational execution.
- Structured, process driven and audit oriented mindset.
- Ability to work with KPIs, dashboards, and performance reviews.
- High attention to detail and strong ownership mentality.
- Comfortable working in a cross functional, international environment.
- Strong communication skills in English (written and spoken).
What We Offer
- A key role within the EMEA Customs Control Tower.
- Direct exposure to complex customs flows across UK and Mainland Europe.
- Opportunity to contribute to the standardization and governance of customs processes across EMEA.
- A role with clear development potential within the Trade & Customs organization.
- The opportunity to have a tangible impact on compliance, efficiency, and operational performance.
Customs Coordinator UK & Mainland in Maidstone employer: Driscoll's
As a Customs Coordinator at our company, you will be part of a dynamic and supportive work culture that prioritises compliance and operational excellence across the UK and Mainland Europe. We offer competitive benefits, including opportunities for professional development and involvement in impactful continuous improvement initiatives, ensuring that your contributions are recognised and valued. Join us to enhance your career in a role that not only challenges you but also allows you to make a significant difference in customs operations.
StudySmarter Expert Advice🤫
We think this is how you could land Customs Coordinator UK & Mainland in Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in the customs and trade industry on LinkedIn. Join relevant groups and participate in discussions. You never know who might have a lead on your dream Customs Coordinator role!
✨Tip Number 2
Prepare for interviews by brushing up on UK customs legislation and post-Brexit requirements. Be ready to discuss how you can ensure compliance and improve processes. Show them you’re the go-to person for customs operations!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you, especially in customs and trade. Tailor your approach to each company’s culture!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them why you’re the perfect fit for the Customs Coordinator position.
We think you need these skills to ace Customs Coordinator UK & Mainland in Maidstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customs Coordinator role. Highlight your experience in customs operations and any relevant qualifications. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about customs compliance and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Skills:Don’t forget to highlight your skills that match the job description, like your attention to detail and ability to work with KPIs. We’re looking for someone who can hit the ground running, so make sure we see that in your application!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Driscoll's
✨Know Your Customs Stuff
Make sure you brush up on UK customs legislation, especially post-Brexit requirements. Familiarise yourself with the UK EU Trade & Cooperation Agreement and be ready to discuss how these regulations impact operations.
✨Show Off Your Analytical Skills
Be prepared to talk about your experience with KPIs and performance monitoring. Think of specific examples where you've identified risks or improved processes in customs operations, as this will show your structured and process-driven mindset.
✨Demonstrate Cross-Functional Collaboration
Since this role involves working closely with various teams, come equipped with examples of how you've successfully collaborated across departments. Highlight any continuous improvement initiatives you've been part of that required teamwork.
✨Prepare for Compliance Questions
Expect questions about compliance gaps and audit readiness. Be ready to discuss how you've handled audits in the past and what steps you've taken to ensure full traceability and compliance in customs documentation.
