At a Glance
- Tasks: Create unforgettable experiences for guests through tours, tastings, and events.
- Company: Join a fast-growing premium spirits brand with a vibrant culture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Why this job: Lead a unique brand home and shape memorable guest experiences.
- Qualifications: Experience in hospitality or tourism management and strong leadership skills.
- Other info: Be part of an ambitious team and grow with a globally recognised brand.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Brand Home Manager – Spirits & Experience Lead
Are you ready to lead the charge at a brand home unlike any other? This is your opportunity to become the driving force behind a premium spirits destination, a place where guests don’t just learn about our story, they feel it.
We’re searching for a Brand Home Manager to bring energy, creativity and operational flair to an immersive, one-of-a-kind visitor experience. You’ll be at the heart of a fast‑growing spirits brand with international reach, responsible for creating unforgettable moments, nurturing a passionate team, and turning a beautiful space into a thriving hub of hospitality, learning and celebration.
Whether you’re welcoming curious tourists, hosting global trade partners, or curating intimate tastings and premium events, you’ll play a pivotal role in shaping how people connect with the brand and each other.
What you’ll be doing:
Creating Magic for Guests
- Deliver exceptional tours, tastings and events that reflect the craft and story behind every bottle
- Develop a best‑in‑class visitor journey that surprises, delights and stays with guests long after they leave
Running the Show
- Take full ownership of daily operations, including bookings, staffing, stock, contractors and logistics
- Maintain a beautiful, fully stocked, brand‑aligned space that feels alive with purpose and pride
- Manage health & safety and compliance with care and confidence
- Lead the fulfilment and dispatch of online and on‑site orders
Leading a Brilliant Team
- Recruit, train and inspire a passionate front‑of‑house team
- Motivate with energy and purpose, instilling a culture of warmth, enthusiasm and 5‑star service
- Take charge of scheduling, performance reviews and ongoing team development
Driving Brand Growth
- Work hand‑in‑hand with the marketing team to amplify brand stories and seasonal campaigns
- Help bring our social media to life through content ideas, behind‑the‑scenes moments and team highlights
- Host key trade partners and support on‑and off‑site events that build buzz and boost business
- Identify new opportunities to grow the brand home offering and its reach
What you’ll bring:
- Proven experience in hospitality, retail or tourism management
- A natural leader who loves building strong teams and standout service cultures
- Creative and commercially minded, with sharp organisational and problem‑solving skills
- Confident managing budgets, rotas and logistics with a calm head and clear focus
- A genuine passion for craft spirits, storytelling, and hosting with heart
- Personal Licence and a full UK driving licence
- Willingness to work weekends and flex around events when needed
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Beverage Manufacturing
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Brand Home Manager - Spirits & Experience Lead employer: DrinkAbility
Contact Detail:
DrinkAbility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Home Manager - Spirits & Experience Lead
✨Tip Number 1
Get to know the brand inside out! Dive into their story, values, and products. When you understand what makes them tick, you can showcase your passion and creativity during interviews, making you stand out as a candidate who truly gets it.
✨Tip Number 2
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to current employees. Building relationships can open doors and give you insider info that could help you ace that interview.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios related to hospitality and team management. Practising your responses will help you feel more confident and ready to impress when it’s your turn to shine.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Show us your enthusiasm and let’s make magic happen together!
We think you need these skills to ace Brand Home Manager - Spirits & Experience Lead
Some tips for your application 🫡
Show Your Passion: Let your love for craft spirits and hospitality shine through in your application. We want to see how your enthusiasm can translate into creating unforgettable experiences for our guests.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in hospitality, retail, or tourism management. We’re looking for specific examples that demonstrate your leadership and creativity.
Be Authentic: Don’t be afraid to let your personality come through in your writing. We value authenticity and want to get a sense of who you are beyond just your qualifications.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss any important updates!
How to prepare for a job interview at DrinkAbility
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's story, values, and product range. Understand what makes their spirits unique and how they connect with their audience. This knowledge will not only impress but also help you articulate how you can enhance the guest experience.
✨Showcase Your Hospitality Skills
Prepare to discuss your previous experiences in hospitality or tourism management. Think of specific examples where you created memorable guest experiences or led a team to success. Highlight your ability to manage operations smoothly while keeping the atmosphere vibrant and welcoming.
✨Bring Creative Ideas to the Table
Since this role requires creativity, come prepared with ideas for events, tastings, or marketing strategies that could elevate the brand home experience. Show them how you can turn ordinary moments into extraordinary ones that resonate with guests long after they leave.
✨Demonstrate Leadership and Team Spirit
Be ready to talk about your leadership style and how you inspire teams. Share examples of how you've motivated staff, handled challenges, or fostered a positive service culture. They’ll want to see that you can lead with energy and passion, creating a thriving environment for both guests and your team.