At a Glance
- Tasks: Drive 18t vehicles, ensuring timely deliveries and excellent customer service.
- Company: Join a dynamic transport team focused on efficiency and customer satisfaction.
- Benefits: Enjoy a competitive salary, pension, employee discounts, and free parking.
- Other info: Flexible working hours with opportunities for career growth in a supportive environment.
- Why this job: Be part of a vital role that keeps our customers happy and operations running smoothly.
- Qualifications: Must have a clean Cat C driving licence and good knowledge of Kent and London.
The predicted salary is between 40318 - 40318 £ per year.
WORKING TUESDAY TO SATURDAY - MINIMUM OF 45 HOURS A WEEK AND INCLUDES HEAVY LIFTING
As a key member of our Transport team, you will be responsible for ensuring the smooth and efficient delivery to our customers. You will follow company policy and procedures to ensure our customers receive a first-class service, and complete paperwork relating to stock, delivery, payment and collection/returns before/arriving at the depot.
Key Responsibilities:
- Complete a thorough inspection of allocated vehicles reporting any faults, defects, or concerns to the Transport Department.
- Drivers card to be downloaded at the end of each shift.
- Ensure all paperwork and stock for allocated route is correctly on the vehicle.
- Ensure the load is secure at all times, using the equipment provided.
- Leave with the correct manifest and route guidance.
- Provide a seamless customer service, arriving on time and unload orders in a courteous and professional manner.
- Maintain allocated vehicle and driving records.
- Resolve customer complaints or escalate to the correct person where necessary.
- Process payments from customers following the agreed procedures for each customer.
- Ensure any monies, invoices and keys are handed to the nominated person when arriving back at the Depot.
- On return to depot empty vehicle of all collections/returns checking against manifest and hand over to the Transport Department.
- Keep accurate records of mileage, fuel purchase and other costs incurred while on shift.
- All empty kegs and canisters to be stacked away neatly before leaving at the end of the day.
- Compliance with Company Health and Safety Policies and procedures.
- Any other duties which may be required.
Person Specification:
- Clean driving license.
- Cat C licence (18t).
- Valid and up to date Transport/Driver Certificate of Professional Competence (DCPC).
- Valid and up to date TACHO card.
- Good knowledge of Kent and London geographical area.
- Ability to communicate effectively with our customers and colleagues meeting stakeholder expectations.
- Proven organisational skills including planning and problem solving.
- Flexible working approach.
Job Types: Full-time, Permanent
Pay: £40,318.20 per year
Benefits:
- Company pension.
- Employee discount.
- Free parking.
- On-site parking.
Experience: Driving: 1 year (required)
Licence/Certification: Driving Licence Cat C (18t) (required), DCPC (required)
Work authorisation: United Kingdom (required)
Work Location: On the road
Driver 18t in Kent employer: Drink Warehouse UK
Join our dynamic Transport team as a Driver 18t, where you will enjoy a supportive work culture that prioritises employee well-being and professional growth. With a competitive salary of £40,318.20 per year, alongside benefits such as a company pension, employee discounts, and free on-site parking, we ensure our employees feel valued and motivated. Located in the vibrant areas of Kent and London, this role offers the opportunity to engage with customers directly while being part of a dedicated team committed to delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Driver 18t in Kent
✨Tip Number 1
Get to know the company before your interview! Research their values and mission, and think about how your experience as a driver aligns with their goals. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your phone interview, run through common questions you might be asked. Think about your driving experience, customer service skills, and how you handle heavy lifting. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
When you get to the onsite interview, make sure to showcase your organisational skills. Bring along any relevant paperwork or records that demonstrate your attention to detail and ability to manage routes effectively. It’s all about showing you can keep things running smoothly!
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that you’re keen on the role and appreciate the opportunity to interview with them.
We think you need these skills to ace Driver 18t in Kent
Some tips for your application 🫡
Show Us Your Driving Skills:Make sure to highlight your driving experience, especially with an 18t vehicle. We want to see that you’ve got the clean driving licence and the necessary certifications, so don’t hold back on showcasing your qualifications!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your responses are easy to read and straight to the point. This helps us get a good sense of who you are without any fluff.
Demonstrate Customer Service Savvy:Since you'll be interacting with customers, share any relevant experiences where you provided excellent service. We love candidates who can communicate effectively and handle customer complaints like pros!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Drink Warehouse UK
✨Know Your Route
Familiarise yourself with the geographical areas you'll be driving in, especially Kent and London. This will not only help you answer questions about your knowledge of the area but also show that you're proactive and prepared.
✨Showcase Your Customer Service Skills
Since providing a first-class service is key, think of examples where you've gone above and beyond for customers. Be ready to discuss how you handle complaints and ensure customer satisfaction.
✨Prepare for Paperwork Questions
You'll need to manage various paperwork related to deliveries and payments. Brush up on your organisational skills and be prepared to explain how you keep accurate records and handle documentation efficiently.
✨Highlight Safety Compliance
Health and safety are crucial in this role. Be ready to discuss your understanding of safety policies and any relevant experiences where you've ensured compliance while driving or handling goods.
