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- Tasks: Join our Supply Chain & Operations team to ensure smooth order management and customer satisfaction.
- Company: TRIP is a leading CBD brand focused on wellbeing, stocked in over 25,000 stores globally.
- Benefits: Enjoy 24 days holiday, private health insurance, product discounts, and free therapy sessions.
- Why this job: Be part of a fast-growing brand making a positive impact in the wellness sector.
- Qualifications: Strong interest in operations, excellent communication skills, and attention to detail required.
- Other info: Join a dynamic team with a fun culture and opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
4 days ago Be among the first 25 applicants
TRIP’s mission is to share calm in the everyday chaos – supporting people with their daily stress and wellbeing harnessing the power of plants. Since launch, TRIP has built a cult social following, is one of the leading new European D2C brands, and is already stocked in over 25,000 stores across the UK, Europe and the US, including Soho House globally, Tesco, Sainsbury’s and Holland & Barrett.
Named by The Sunday Times as the 4th fastest growing company in Britain, TRIP’s award winning CBD products help you relax into your best self. Co-founders, husband and wife team Olivia and Daniel discovered CBD after a transformative personal experience in 2018 and since then, TRIP has introduced millions of people to CBD.
TRIP is the fastest growing soft drinks brand in the UK, with 88% market share of CBD drinks. With 1 in 2 Gen Z having tried a CBD drink, the demand for TRIP and CBD as a category will only continue to surge. Pioneering the CBD category and at the front and centre of rising trends in wellness, functionality and alcohol alternatives, TRIP is well on the way to becoming a world leading well-being brand. If you are looking to join one of the fastest growing brands in the UK, with incredibly ambitious global growth plans, a passion for our mission of helping people find some calm in the chaos, then read on below and join our incredible team.
THE ROLE
We’re looking for someone to join our brilliant Supply Chain & Operations team to help ensure fantastic availability and service for our customers, whilst helping to drive efficiencies and cost reductions. Reporting into our Customer Supply Manager, you’ll be working alongside another Operations Executive and share our collaborative work style, have a passion for the wellbeing sector, and be excited to help ensure that our customers have a great TRIP.
We want someone who loves problem solving, attention to detail and continuous improvement to help TRIP continue our rapid growth. We need a team player who’s keen to get involved in the scale-up, challenger brand landscape and looking to make an impact in a fast-paced environment!
KEY RESPONSIBILITIES
- Order management: ensuring orders flow seamlessly through our B2B & DTC warehouses whilst troubleshooting any issues which arise.
- Manage our day-to-day comms with our 3rd party logistics providers to ensure the smooth running of TRIP’s operations, communicating back to the operations team accordingly.
- Working with TRIP colleagues or external partners to ensure 99.9%+ service at the lowest possible cost, whilst continually aiming to optimise delivery times and last mile delivery and investigating sustainability initiatives for last mile delivery.
- Reporting and monitoring daily/weekly/monthly KPIs to ensure our operations run smoothly and our partners are held accountable for their roles.
- Work with D2C team on initiatives to improve Customer Experience and Retention, thus improving long-term profitability of D2C business.
- Warehouse & Freight cost reduction – work with our existing 3PL and customer supply manager to ensure our warehouse & freight costs are as low as possible, whilst ensuring customer experience remains amazing.
- Work with D2C/sales teams and Ops team on projects that add value to our consumers, either in the form of cost reduction or value creation, and coordinate operational elements of projects.
- Work with D2C/sales team and wider Ops team to ensure effective stock management and order availability in a volatile landscape.
Although primarily an operations role, this position will work across multiple functions allowing you excellent exposure to many aspects of our rapidly growing business. The role involves day-to-day management of much of our operations and works very closely with the D2C/sales team at TRIP, whilst also having regular interaction with the senior team and other functions within the business.
YOU HAVE
- A strong interest in operations/logistics – experience is a bonus!
- Extremely strong communication skills, ability to manage relationships across multiple functions and work collaboratively with external suppliers/third parties to drive the best possible results.
- Attention to detail, with a passion for problem solving and getting the job done in a fast-paced environment.
- Ability to see the bigger picture and find operational efficiencies in a rapidly changing supply chain.
- A self-starter mentality, great organisation skills and eagerness to grow within a dynamic team that is taking the UK market (and beyond) by storm!
- Strong Microsoft Excel skills. Experience with ERP systems and Shopify preferable but not necessary.
THE PACKAGE
- Competitive salary DOE.
- Holiday: 24 days + your birthday off!
- Vitality private health insurance.
- TRIP product discount & Friends + Family codes.
- Free Calm membership.
- Access to free therapy sessions provided by SelfSpace.
- 1 personal wellness/community giving day per year.
- A chance to join an amazing team, with a diverse, high performance background.
- Lots of fun! Great culture with regular team social & events.
- Join early in the journey of one of the most exciting, progressive brands within FMCG!
Seniority level
Associate
Employment type
Full-time
Job function
Administrative, Supply Chain, and Distribution
Industries
Mental Health Care
#J-18808-Ljbffr
Operations Executive employer: Drink Trip
Contact Detail:
Drink Trip Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive
✨Tip Number 1
Familiarise yourself with TRIP's product range and their unique selling points. Understanding the brand's mission and how they position themselves in the CBD market will help you articulate your passion for their products during any discussions.
✨Tip Number 2
Network with current or former employees of TRIP on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and operations, which can be invaluable during interviews.
✨Tip Number 3
Stay updated on trends in the wellness and CBD sectors. Being knowledgeable about industry developments will not only impress your interviewers but also demonstrate your genuine interest in the field.
✨Tip Number 4
Prepare to discuss specific examples of how you've solved operational challenges in previous roles. Highlighting your problem-solving skills and attention to detail will resonate well with TRIP's focus on efficiency and customer satisfaction.
We think you need these skills to ace Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations and logistics. Emphasise any problem-solving skills and attention to detail, as these are key for the role at TRIP.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the wellbeing sector and how it aligns with TRIP's mission. Mention specific examples of how you've contributed to operational efficiencies in previous roles.
Showcase Your Skills: Highlight your strong communication skills and ability to work collaboratively. If you have experience with ERP systems or Microsoft Excel, make sure to mention this, as it’s relevant to the position.
Research TRIP: Familiarise yourself with TRIP's products and their impact on wellbeing. Understanding the brand's ethos will help you convey your enthusiasm and fit for the company during the application process.
How to prepare for a job interview at Drink Trip
✨Show Your Passion for Wellbeing
TRIP is all about helping people find calm in their chaos, so make sure to express your genuine interest in the wellbeing sector. Share any personal experiences or insights you have about wellness and how it relates to your work ethic.
✨Demonstrate Problem-Solving Skills
As an Operations Executive, you'll need to tackle challenges head-on. Prepare examples of past situations where you've successfully solved problems, especially in fast-paced environments. This will show that you're ready to handle the dynamic nature of TRIP's operations.
✨Highlight Your Communication Skills
Strong communication is key in this role, especially when managing relationships with third-party logistics providers. Be ready to discuss how you've effectively communicated across teams in previous roles and how you can bring that skill to TRIP.
✨Prepare for Questions on Efficiency
TRIP is focused on optimising delivery times and reducing costs. Think about ways you've contributed to operational efficiencies in the past and be prepared to discuss these strategies during your interview. This will demonstrate your alignment with TRIP's goals.
