At a Glance
- Tasks: Assist Driver Partners and handle customer queries in a dynamic, remote environment.
- Company: Join Driiveme, the European leader in driven vehicle movements.
- Benefits: Enjoy remote work, competitive salary, and generous annual leave.
- Other info: Be part of a vibrant team with opportunities for growth and social events.
- Why this job: Make an impact in a fast-growing company while developing your skills.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 27000 - 27000 £ per year.
Driiveme UK Limited is the European leader in driven vehicle movements, having launched in France in 2012. Driiveme has more than 1.5 million users and 15,000 driver partners across 11 European countries. In the UK since 2018, Driiveme has a network of over 4,000 driver partners completing A to B movements, customer collections, and deliveries for various vehicles.
We have an exciting opportunity for an Operations Specialist to join our team. The role involves working directly with the UK Head of Operations and assisting the UK team with operations tasks as required. You will be the first point of contact with our Driver Partners, assisting and advising them regarding any issues they encounter while completing a movement on behalf of Driiveme.
Main Responsibilities:
- Liaising with Driver Partners directly, assisting and advising on any issues as they arise
- General administrative tasks that assist the wider operations of the business
- Data entry, using Microsoft, Google and other software
- Handling emails, phone calls and messages from our customers, drivers and users
- Amending vehicle movement requests as necessary
- Relaying important information to drivers to ensure they can complete their work efficiently
- Monitoring and updating both internal and external platforms in a timely manner
- Supporting the Head of Operations and the wider business as required
- Daily and ad-hoc tasks
- Any other reasonable task as set by management
Key Requisites:
- Excellent verbal and written communication skills
- Fluency in English and familiarity with British working culture
- Exceptional attention to detail
- Familiar with Microsoft Office and Google Workspace
- Ability and desire to work in a fast-paced and dynamic environment
- High degree of motivation and ability to work autonomously
- Ability to work with remote teams in a multinational environment
- Automotive industry and/or logistics industry experience is an advantage but not a requirement as full training will be given
- Home environment suited to remote working with a permanent setup
Education and Experience:
- GCSE or equivalent
- Minimum of 1-year operational support experience (Preferred)
Benefits:
- Fully remote role
- 22 days annual leave, increasing with length of service
- Annual leave purchasing scheme
- Company Pension, increasing with length of service
- Paid Training and Development
- Driiveme Group wide social events
- Opportunity to work alongside international businesses and brand names within the Automotive Industry
- Work for a fast-growing company where your input has instant impact and the opportunity to grow your influence with it
- Great work/life balance
Operations Specialist ENTRY LEVEL employer: DRIIVEME
Driiveme UK Limited is an exceptional employer that offers a fully remote Operations Specialist role, providing employees with the flexibility to work from home while being part of a fast-growing company in the automotive industry. With a strong focus on employee development, Driiveme offers paid training, generous annual leave, and opportunities to engage in social events across Europe, fostering a collaborative and dynamic work culture where your contributions are valued and can make a real impact.
