At a Glance
- Tasks: Manage service bookings and provide top-notch customer support for Audi and Škoda.
- Company: A family-run automotive dealer group with a friendly atmosphere.
- Benefits: Career growth opportunities, supportive team, and a chance to learn in the automotive industry.
- Why this job: Join a dynamic team and make customers smile while building your career.
- Qualifications: Organised, detail-oriented, and a team player.
- Other info: Perfect for those looking to kickstart their career in a thriving environment.
The predicted salary is between 1200 - 1800 £ per month.
A family-run automotive dealer group in the United Kingdom is seeking a Trainee Service Booking Advisor to manage service and repair bookings for Audi and Škoda customers. This role is critical in providing a professional and friendly experience, ensuring customer satisfaction.
Key responsibilities include:
- Handling inquiries
- Scheduling bookings
- Updating records
All while maintaining a high standard of service. If you are organized, detail-oriented, and a team player, this could be the perfect opportunity to grow your career.
Trainee Service Booking Advisor – Growth & Benefits employer: Drift Bridge Group
Contact Detail:
Drift Bridge Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Service Booking Advisor – Growth & Benefits
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the automotive industry. They might have insider info on openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with a friend or using online resources. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm for the role and the company shine through. A friendly attitude goes a long way in customer service roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Trainee Service Booking Advisor – Growth & Benefits
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you can manage multiple tasks, like scheduling bookings and handling inquiries, while keeping everything in order.
Be Friendly and Professional: Since this role is all about providing a great customer experience, let your personality shine through! Use a friendly tone in your written application to show us that you can connect with customers and make them feel valued.
Detail is Key: Pay attention to the details in your application. We’re looking for someone who is detail-oriented, so make sure your CV and cover letter are free from errors and clearly outline your relevant experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Drift Bridge Group
✨Know the Company Inside Out
Before your interview, do some research on the family-run automotive dealer group. Understand their values, mission, and the brands they represent, like Audi and Škoda. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Trainee Service Booking Advisor, being organised is key. Prepare examples from your past experiences where you've successfully managed schedules or handled multiple tasks at once. This will demonstrate your ability to keep things running smoothly in a busy environment.
✨Emphasise Customer Service Experience
Customer satisfaction is crucial in this role. Be ready to discuss any previous roles where you’ve provided excellent customer service. Share specific instances where you went above and beyond to ensure a positive experience for customers, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.