At a Glance
- Tasks: Join our team to perform vehicle maintenance and repairs while delivering top-notch customer service.
- Company: Drift Bridge Volkswagen, a family-run dealer group with a supportive culture.
- Benefits: Competitive salary, bonus plans, exclusive vehicle benefits, and increased holidays with service.
- Other info: Enjoy continuous learning opportunities and a welcoming work environment.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Passion for vehicles, technical skills, and a commitment to excellent service.
The predicted salary is between 30000 - 40000 £ per year.
Location: Drift Bridge Volkswagen
About the Role: As a Service Technician at Drift Bridge Volkswagen, you will be an integral part of our dynamic service team, ensuring that every vehicle receives the highest standard of care and maintenance. This role involves performing a range of technical tasks, from routine maintenance to complex repairs, while delivering exceptional customer service. Whether you're a recently qualified technician or looking to progress in your career, Walton Audi provides an environment that fosters growth and excellence.
Hours: 45 hour week Monday to Friday, with a requirement to work Saturday Mornings (5 hours) in addition, on a rota basis.
Key Responsibilities
- Routine Maintenance: Perform routine tasks such as oil changes, tyre replacements, and brake inspections to ensure vehicles are in top condition.
- Diagnostic and Repair: Diagnose mechanical issues using specialised diagnostic equipment and carry out repairs on engines, electrical systems, suspensions, and other vehicle components.
- Parts Replacement: Replace worn or damaged parts, including brakes, filters, belts, and hoses, ensuring all replacements meet manufacturer standards.
- Customer Interaction: Communicate effectively with customers, explaining vehicle issues, and providing repair recommendations.
- Record Keeping: Maintain accurate and detailed records of all services performed, including repairs and maintenance activities.
- Safety Compliance: Adhere to all safety protocols and procedures, ensuring a safe working environment for yourself and your colleagues.
- Team Collaboration: Work closely with other technicians and team members, sharing knowledge and ensuring efficient service delivery.
- Continuous Learning: Stay updated on the latest automotive technology and repair techniques through regular training and development opportunities.
About You
You are a passionate and dedicated individual with a strong commitment to delivering excellent service. Whether you're newly qualified or have a few years of experience, you have a solid foundation in vehicle maintenance and repair. You are keen to learn and develop further, with a proactive approach to training and skill enhancement. You take pride in your work and enjoy being part of a team that values quality, safety, and customer satisfaction. You are professional, reliable, and always strive to exceed customer expectations.
Skills and Attributes
- Technical Proficiency: Strong understanding of vehicle systems and components, with the ability to diagnose and repair a wide range of issues.
- Attention to Detail: A meticulous approach to work, ensuring all tasks are completed to the highest standard.
- Customer Focus: Excellent communication skills, with the ability to explain technical information to customers clearly and confidently.
- Team Player: Collaborative and supportive, with a positive attitude towards working in a team environment.
- Problem-Solving: Ability to think critically and solve complex mechanical problems efficiently.
- Time Management: Capable of managing time effectively to complete tasks within set deadlines.
- Safety Conscious: Commitment to maintaining a safe working environment, adhering to all safety guidelines and protocols.
- Adaptability: Willingness to embrace new technologies and continuous learning to stay current with industry developments.
About the Company
Founded in 1936 by the Frost family, Drift Bridge Group is a multi-franchise, family-run dealer group. We proudly represent Audi, Honda, Volkswagen, Å koda and Geely, with showrooms in Epsom, Walton and Gatwick, alongside Trade Parts Specialists (TPS) branches in Chessington, Croydon and Guildford. Now in its third generation of family ownership, we remain a privately owned business, supplying new and used vehicles and providing full aftersales support. Our family-focused values shape the way we do business, ensuring our customers and our people are treated with equal respect. We aim to create a welcoming environment where teamwork matters and every role makes a difference.
Benefits
- Employee Recruitment Referral Payments: Earn extra rewards by referring talented individuals to join our team.
- Occupational Health Services: We prioritise your health and well-being, providing services to ensure a supportive and healthy work environment.
- Bonus Plans: Unlock your potential with enticing bonus plans tailored for eligible positions, rewarding your hard work and dedication.
- Exclusive Vehicle Benefits: Enjoy the opportunity to drive a new car with short-term contracts, fixed monthly payments, and zero deposits. Additionally, benefit from significant discounts on new and used cars.
- Discounted Servicing and Parts: Maintain your vehicle affordably with employee-exclusive discounts on servicing, parts, and accessories.
- Increased Holidays with Service: Celebrate your dedication with holidays that increase with each year of service.
- Birthday Off: Enjoy a special day off on your birthday, because your milestones matter to us.
- Company Pension Scheme: Secure your financial future with our robust pension plan.
- Life Assurance: Benefit from comprehensive life assurance for members enrolled in our pension scheme, ensuring financial support for your loved ones.
- Cycle to Work Scheme: Embrace a healthier lifestyle with our Cycle to Work Scheme, offering cost savings on a new bike.
- Company Discounts: Unlock special savings on a variety of products and services as a token of appreciation for being part of our team.
- Long Service Benefits: Recognise and reward your commitment to our company over the years with special perks and acknowledgments.
- 24/7 Employee Support: Access round-the-clock assistance from trained specialists, providing comprehensive support for emotional well-being, mental health, legal guidance, physical wellness, and financial advice.
EEO Statement
At Drift Bridge Volkswagen, we value diversity and are committed to providing equal opportunities for all employees. We encourage applications from all qualified individuals, regardless of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. Join us and be part of a team where your skills and dedication are recognized and rewarded. If you are ready to take your career to the next level, apply today!
Salary £36,000-£39,520 + bonus subject to experience and qualifications
Service Technician (Drift Bridge Volkswagen) in Epsom employer: Drift Bridge Group
Contact Detail:
Drift Bridge Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician (Drift Bridge Volkswagen) in Epsom
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Drift Bridge Volkswagen. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your technical skills and customer service experience. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show off your passion! When discussing your experience, make sure to convey your enthusiasm for vehicle maintenance and repair. Share specific examples of how you've gone above and beyond in previous roles, and how you’re keen to keep learning and growing in this field.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re professional and really interested in the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Service Technician (Drift Bridge Volkswagen) in Epsom
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about being a Service Technician and how you can contribute to our team at Drift Bridge Volkswagen.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t hold back on showcasing your technical proficiency!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences effectively without unnecessary fluff. This helps us get a quick understanding of your fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our family at Drift Bridge Volkswagen!
How to prepare for a job interview at Drift Bridge Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge about vehicle systems and components. Be ready to discuss your experience with routine maintenance and complex repairs, as well as any diagnostic tools you've used. This will show that you're not just a passionate technician but also someone who knows their way around a car.
✨Customer Service Skills Matter
Since this role involves interacting with customers, practice explaining technical issues in simple terms. Think of examples where you've successfully communicated with customers in the past. This will demonstrate your ability to provide exceptional service and build trust with clients.
✨Team Player Attitude
Drift Bridge Volkswagen values teamwork, so be prepared to share experiences where you've collaborated with others. Highlight how you support your colleagues and contribute to a positive work environment. A good attitude can go a long way in making a great impression!
✨Show Your Willingness to Learn
Express your eagerness to stay updated on the latest automotive technologies and repair techniques. Mention any training or courses you've taken recently, and be ready to discuss how you plan to continue developing your skills. This shows that you're proactive and committed to growth, which is exactly what they’re looking for.