At a Glance
- Tasks: Join our team to perform vehicle maintenance and repairs while delivering top-notch customer service.
- Company: Be part of Drift Bridge Volkswagen, a family-run business with a strong community focus.
- Benefits: Enjoy competitive salary, bonuses, health services, and exclusive vehicle discounts.
- Other info: Access continuous learning opportunities and enjoy increased holidays with service.
- Why this job: Kickstart your career in a dynamic environment that values teamwork and personal growth.
- Qualifications: Passion for vehicles and a commitment to excellent service; experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location: Drift Bridge Volkswagen
About the Role: As a Service Technician at Drift Bridge Volkswagen, you will be an integral part of our dynamic service team, ensuring that every vehicle receives the highest standard of care and maintenance. This role involves performing a range of technical tasks, from routine maintenance to complex repairs, while delivering exceptional customer service. Whether you're a recently qualified technician or looking to progress in your career, Walton Audi provides an environment that fosters growth and excellence.
Hours: 45 hour week Monday to Friday, with a requirement to work Saturday Mornings (5 hours) in addition, on a rota basis.
Key Responsibilities
- Routine Maintenance: Perform routine tasks such as oil changes, tyre replacements, and brake inspections to ensure vehicles are in top condition.
- Diagnostic and Repair: Diagnose mechanical issues using specialised diagnostic equipment and carry out repairs on engines, electrical systems, suspensions, and other vehicle components.
- Parts Replacement: Replace worn or damaged parts, including brakes, filters, belts, and hoses, ensuring all replacements meet manufacturer standards.
- Customer Interaction: Communicate effectively with customers, explaining vehicle issues, and providing repair recommendations.
- Record Keeping: Maintain accurate and detailed records of all services performed, including repairs and maintenance activities.
- Safety Compliance: Adhere to all safety protocols and procedures, ensuring a safe working environment for yourself and your colleagues.
- Team Collaboration: Work closely with other technicians and team members, sharing knowledge and ensuring efficient service delivery.
- Continuous Learning: Stay updated on the latest automotive technology and repair techniques through regular training and development opportunities.
About You
You are a passionate and dedicated individual with a strong commitment to delivering excellent service. Whether you're newly qualified or have a few years of experience, you have a solid foundation in vehicle maintenance and repair. You are keen to learn and develop further, with a proactive approach to training and skill enhancement. You take pride in your work and enjoy being part of a team that values quality, safety, and customer satisfaction. You are professional, reliable, and always strive to exceed customer expectations.
Skills and Attributes
- Technical Proficiency: Strong understanding of vehicle systems and components, with the ability to diagnose and repair a wide range of issues.
- Attention to Detail: A meticulous approach to work, ensuring all tasks are completed to the highest standard.
- Customer Focus: Excellent communication skills, with the ability to explain technical information to customers clearly and confidently.
- Team Player: Collaborative and supportive, with a positive attitude towards working in a team environment.
- Problem-Solving: Ability to think critically and solve complex mechanical problems efficiently.
- Time Management: Capable of managing time effectively to complete tasks within set deadlines.
- Safety Conscious: Commitment to maintaining a safe working environment, adhering to all safety guidelines and protocols.
- Adaptability: Willingness to embrace new technologies and continuous learning to stay current with industry developments.
About the Company
Founded in 1936 by the Frost family, Drift Bridge Group is a multi-franchise, family-run dealer group. We proudly represent Audi, Honda, Volkswagen, Škoda and Geely, with showrooms in Epsom, Walton and Gatwick, alongside Trade Parts Specialists (TPS) branches in Chessington, Croydon and Guildford. Now in its third generation of family ownership, we remain a privately owned business, supplying new and used vehicles and providing full aftersales support. Our family-focused values shape the way we do business, ensuring our customers and our people are treated with equal respect. We aim to create a welcoming environment where teamwork matters and every role makes a difference.
Benefits
- Employee Recruitment Referral Payments: Earn extra rewards by referring talented individuals to join our team.
- Occupational Health Services: We prioritise your health and well-being, providing services to ensure a supportive and healthy work environment.
- Bonus Plans: Unlock your potential with enticing bonus plans tailored for eligible positions, rewarding your hard work and dedication.
- Exclusive Vehicle Benefits: Enjoy the opportunity to drive a new car with short-term contracts, fixed monthly payments, and zero deposits. Additionally, benefit from significant discounts on new and used cars.
- Discounted Servicing and Parts: Maintain your vehicle affordably with employee-exclusive discounts on servicing, parts, and accessories.
- Increased Holidays with Service: Celebrate your dedication with holidays that increase with each year of service.
- Birthday Off: Enjoy a special day off on your birthday, because your milestones matter to us.
- Company Pension Scheme: Secure your financial future with our robust pension plan.
- Life Assurance: Benefit from comprehensive life assurance for members enrolled in our pension scheme, ensuring financial support for your loved ones.
- Cycle to Work Scheme: Embrace a healthier lifestyle with our Cycle to Work Scheme, offering cost savings on a new bike.
- Company Discounts: Unlock special savings on a variety of products and services as a token of appreciation for being part of our team.
- Long Service Benefits: Recognise and reward your commitment to our company over the years with special perks and acknowledgments.
- 24/7 Employee Support: Access round-the-clock assistance from trained specialists, providing comprehensive support for emotional well-being, mental health, legal guidance, physical wellness, and financial advice.
EEO Statement
At Drift Bridge Volkswagen, we value diversity and are committed to providing equal opportunities for all employees. We encourage applications from all qualified individuals, regardless of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. Join us and be part of a team where your skills and dedication are recognized and rewarded. If you are ready to take your career to the next level, apply today!
Salary £36,000-£39,520 + bonus subject to experience and qualifications
Service Technician in Epsom employer: Drift Bridge Group
Audi Approved Epsom is an exceptional employer, offering a dynamic and customer-focused work environment where you can thrive as a Premium Used Car Sales Executive. With competitive base salaries, lucrative commission structures, and access to the prestigious Audi Academy for ongoing training and development, employees are empowered to reach their full potential while enjoying the benefits of working with high-end vehicles in a supportive team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician in Epsom
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Service Technician in Epsom
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Drift Bridge Group's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Drift Bridge Group. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Drift Bridge Group
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Drift Bridge Group.
