At a Glance
- Tasks: Join our team to perform vehicle maintenance and repairs while delivering top-notch customer service.
- Company: Be part of Drift Bridge Volkswagen, a family-run business with a strong community focus.
- Benefits: Enjoy competitive salary, bonuses, health services, and exclusive vehicle discounts.
- Other info: Access continuous learning opportunities and enjoy increased holidays with service.
- Why this job: Kickstart your career in a dynamic environment that values teamwork and personal growth.
- Qualifications: Passion for vehicles and a commitment to excellent service; experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location: Drift Bridge Volkswagen
About the Role: As a Service Technician at Drift Bridge Volkswagen, you will be an integral part of our dynamic service team, ensuring that every vehicle receives the highest standard of care and maintenance. This role involves performing a range of technical tasks, from routine maintenance to complex repairs, while delivering exceptional customer service. Whether you're a recently qualified technician or looking to progress in your career, Walton Audi provides an environment that fosters growth and excellence.
Hours: 45 hour week Monday to Friday, with a requirement to work Saturday Mornings (5 hours) in addition, on a rota basis.
Key Responsibilities
- Routine Maintenance: Perform routine tasks such as oil changes, tyre replacements, and brake inspections to ensure vehicles are in top condition.
- Diagnostic and Repair: Diagnose mechanical issues using specialised diagnostic equipment and carry out repairs on engines, electrical systems, suspensions, and other vehicle components.
- Parts Replacement: Replace worn or damaged parts, including brakes, filters, belts, and hoses, ensuring all replacements meet manufacturer standards.
- Customer Interaction: Communicate effectively with customers, explaining vehicle issues, and providing repair recommendations.
- Record Keeping: Maintain accurate and detailed records of all services performed, including repairs and maintenance activities.
- Safety Compliance: Adhere to all safety protocols and procedures, ensuring a safe working environment for yourself and your colleagues.
- Team Collaboration: Work closely with other technicians and team members, sharing knowledge and ensuring efficient service delivery.
- Continuous Learning: Stay updated on the latest automotive technology and repair techniques through regular training and development opportunities.
About You
You are a passionate and dedicated individual with a strong commitment to delivering excellent service. Whether you're newly qualified or have a few years of experience, you have a solid foundation in vehicle maintenance and repair. You are keen to learn and develop further, with a proactive approach to training and skill enhancement. You take pride in your work and enjoy being part of a team that values quality, safety, and customer satisfaction. You are professional, reliable, and always strive to exceed customer expectations.
Skills and Attributes
- Technical Proficiency: Strong understanding of vehicle systems and components, with the ability to diagnose and repair a wide range of issues.
- Attention to Detail: A meticulous approach to work, ensuring all tasks are completed to the highest standard.
- Customer Focus: Excellent communication skills, with the ability to explain technical information to customers clearly and confidently.
- Team Player: Collaborative and supportive, with a positive attitude towards working in a team environment.
- Problem-Solving: Ability to think critically and solve complex mechanical problems efficiently.
- Time Management: Capable of managing time effectively to complete tasks within set deadlines.
- Safety Conscious: Commitment to maintaining a safe working environment, adhering to all safety guidelines and protocols.
- Adaptability: Willingness to embrace new technologies and continuous learning to stay current with industry developments.
About the Company
Founded in 1936 by the Frost family, Drift Bridge Group is a multi-franchise, family-run dealer group. We proudly represent Audi, Honda, Volkswagen, Škoda and Geely, with showrooms in Epsom, Walton and Gatwick, alongside Trade Parts Specialists (TPS) branches in Chessington, Croydon and Guildford. Now in its third generation of family ownership, we remain a privately owned business, supplying new and used vehicles and providing full aftersales support. Our family-focused values shape the way we do business, ensuring our customers and our people are treated with equal respect. We aim to create a welcoming environment where teamwork matters and every role makes a difference.
Benefits
- Employee Recruitment Referral Payments: Earn extra rewards by referring talented individuals to join our team.
- Occupational Health Services: We prioritise your health and well-being, providing services to ensure a supportive and healthy work environment.
- Bonus Plans: Unlock your potential with enticing bonus plans tailored for eligible positions, rewarding your hard work and dedication.
- Exclusive Vehicle Benefits: Enjoy the opportunity to drive a new car with short-term contracts, fixed monthly payments, and zero deposits. Additionally, benefit from significant discounts on new and used cars.
- Discounted Servicing and Parts: Maintain your vehicle affordably with employee-exclusive discounts on servicing, parts, and accessories.
- Increased Holidays with Service: Celebrate your dedication with holidays that increase with each year of service.
- Birthday Off: Enjoy a special day off on your birthday, because your milestones matter to us.
- Company Pension Scheme: Secure your financial future with our robust pension plan.
- Life Assurance: Benefit from comprehensive life assurance for members enrolled in our pension scheme, ensuring financial support for your loved ones.
- Cycle to Work Scheme: Embrace a healthier lifestyle with our Cycle to Work Scheme, offering cost savings on a new bike.
- Company Discounts: Unlock special savings on a variety of products and services as a token of appreciation for being part of our team.
- Long Service Benefits: Recognise and reward your commitment to our company over the years with special perks and acknowledgments.
- 24/7 Employee Support: Access round-the-clock assistance from trained specialists, providing comprehensive support for emotional well-being, mental health, legal guidance, physical wellness, and financial advice.
EEO Statement
At Drift Bridge Volkswagen, we value diversity and are committed to providing equal opportunities for all employees. We encourage applications from all qualified individuals, regardless of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. Join us and be part of a team where your skills and dedication are recognized and rewarded. If you are ready to take your career to the next level, apply today!
Salary £36,000-£39,520 + bonus subject to experience and qualifications
Service Technician in Epsom employer: Drift Bridge Group
Audi Approved Epsom is an exceptional employer, offering a dynamic and customer-focused work environment where you can thrive as a Premium Used Car Sales Executive. With competitive base salaries, lucrative commission structures, and access to the prestigious Audi Academy for ongoing training and development, employees are empowered to reach their full potential while enjoying the benefits of working with high-end vehicles in a supportive team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician in Epsom
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Drift Bridge Volkswagen. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your technical skills and customer service experience. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show off your passion! When you're chatting with the interviewers, let your enthusiasm for cars and the service technician role shine through. Share any relevant experiences or projects that demonstrate your commitment to continuous learning and improvement in the automotive field.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role and how you can contribute to the team.
We think you need these skills to ace Service Technician in Epsom
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about being a Service Technician with us.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Drift Bridge Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge about vehicle systems and components. Be ready to discuss specific repairs or maintenance tasks you've handled in the past, as this will show your expertise and confidence.
✨Show Off Your Customer Skills
Since customer interaction is key in this role, prepare examples of how you've effectively communicated with customers before. Think about times when you explained complex issues in a simple way or went the extra mile to ensure customer satisfaction.
✨Team Spirit Matters
Drift Bridge Volkswagen values teamwork, so be prepared to talk about your experiences working in a team environment. Share examples of how you've collaborated with colleagues to solve problems or improve service delivery.
✨Stay Safety Savvy
Safety compliance is crucial in this role. Familiarise yourself with safety protocols and be ready to discuss how you prioritise safety in your work. This shows that you take your responsibilities seriously and care about the well-being of yourself and your colleagues.
