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- Tasks: Welcome customers, manage calls, and assist with events in a friendly environment.
- Company: Join a family-run dealership with a supportive and professional team.
- Benefits: Flexible hours, a welcoming atmosphere, and opportunities for personal growth.
- Why this job: Be the first point of contact and make a positive impact on every visitor.
- Qualifications: Customer service experience and strong communication skills are a plus.
- Other info: Diverse workplace that values teamwork and individual contributions.
The predicted salary is between 11 - 14 £ per hour.
We are looking for a part-time receptionist at Drift Bridge Å koda / Audi. You will be the first point of contact for our customers, representing the dealership with professionalism and a friendly approach. This role is central to ensuring every visitor and caller receives a positive first impression of our business. From greeting customers and directing them to the right department to assisting with events and administrative tasks, you will help maintain a smooth and welcoming front-of-house operation.
Hours
Working hours will be discussed at the interview stage.
Key Responsibilities
- Welcome and greet all visitors to the dealership, ensuring they feel valued and at ease.
- Direct customers to the appropriate department or team member.
- Answer incoming calls promptly and route them to the correct person or department.
- Assist with customer events and promotions when required.
- Carry out ad hoc administrative duties to support the team.
- Cover staff absence due to sickness, holiday, and training when required.
About You
You are professional, approachable, and confident in dealing with customers face-to-face and over the phone. You take pride in creating a positive first impression and can quickly build rapport with people from all walks of life. Previous experience in a customer-facing role is desirable, and you are organised, reliable, and able to handle multiple tasks with ease.
Skills and Attributes
- Strong communication skills and a polite, friendly manner.
- Ability to stay calm and professional in a busy environment.
- Good organisational skills and attention to detail.
- Comfortable using the telephone system and basic computer applications.
- A proactive approach to helping both customers and colleagues.
About Us
Founded in 1936 by the Frost family, Drift Bridge Group is a multi-franchise, family-run dealer group. We proudly represent Audi, Honda, Volkswagen, Å koda and Geely, with showrooms in Epsom, Walton and Gatwick, alongside Trade Parts Specialists (TPS) branches in Chessington, Croydon and Guildford. Now in its third generation of family ownership, we remain a privately owned business, supplying new and used vehicles and providing full aftersales support. Our family-focused values shape the way we do business, ensuring our customers and our people are treated with equal respect. We aim to create a welcoming environment where teamwork matters and every role makes a difference.
We value diversity and provide equal opportunities for all employees, encouraging applications from individuals of all backgrounds. If you are ready to join a supportive and professional team where your contribution is valued, we’d love to hear from you.
Application Guidance
Please include a brief explanation of why you feel you are suitable for this role and what relevant experience or skills you can bring in the cover letter text box.
Receptionist in Epsom employer: Drift Bridge Group
Contact Detail:
Drift Bridge Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Epsom
✨Tip Number 1
Make sure you research Drift Bridge Group before your interview. Knowing about our history and values will help you connect with us and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your greeting and phone etiquette. As a receptionist, you'll be the first point of contact, so having a friendly and professional approach is key. Try role-playing with a friend to get comfortable!
✨Tip Number 3
Prepare some examples of how you've handled customer interactions in the past. We love to hear about your experiences, especially if they highlight your communication skills and ability to stay calm under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our family-run business.
We think you need these skills to ace Receptionist in Epsom
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side. Remember, you're applying for a role where first impressions matter!
Tailor Your Cover Letter: Make sure to customise your cover letter to highlight why you're a great fit for the receptionist role. Mention any relevant experience or skills that align with what we’re looking for, like your strong communication skills and ability to stay calm under pressure.
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes. A polished application shows us you take pride in your work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Drift Bridge Group
✨Know the Company
Before your interview, take some time to research Drift Bridge Group. Understand their values, the brands they represent, and their commitment to customer service. This knowledge will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Practice Your Greeting
As a receptionist, your first impression is crucial. Practice a warm and professional greeting. You might even want to role-play with a friend or family member. This will help you feel more confident when welcoming customers and ensure you come across as friendly and approachable.
✨Showcase Your Communication Skills
During the interview, highlight your strong communication skills. Be prepared to discuss how you've effectively handled customer inquiries in the past, both face-to-face and over the phone. Use specific examples to demonstrate your ability to stay calm and professional in busy situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like for a receptionist, or how they measure success in this role. This shows your enthusiasm and helps you determine if the dealership is the right fit for you.