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For Companies At a Glance
- Tasks: Support debt recovery efforts through engaging phone and email communication with Italian clients.
- Company: Join a dynamic international finance team focused on debt management.
- Benefits: Competitive salary up to £28k plus monthly bonuses, with great earning potential.
- Why this job: Enhance your language skills while making a real difference in financial recovery.
- Qualifications: Fluency in English and Italian, with strong communication skills.
- Other info: Exciting opportunity for growth in a supportive international environment.
The predicted salary is between 20000 - 28000 £ per year.
My international finance client is looking for a FLUENT Italian speaking telephone agent to join their international debt management team and support debt recovery efforts both over the phone and by email. Basic is up to £28k plus an OTE/bonus of £1,400 a month.
Ideally you would be:
- Fluent in English and Italian
- Comfortable with telephone calls with Italian clients to discuss debt management
A variety of soft skills and experience may be required for the following role. Please ensure you check the overview below carefully.
Trainee Italian speaking telephone agent employer: DRH Support Services
Contact Detail:
DRH Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Italian speaking telephone agent
✨Tip Number 1
Practice your Italian speaking skills before the interview. We want to sound confident and fluent when discussing debt management with clients, so try role-playing common scenarios with a friend or family member.
✨Tip Number 2
Research the company and its debt recovery processes. Knowing their approach will help us tailor our answers during the interview and show that we’re genuinely interested in the role.
✨Tip Number 3
Prepare some questions to ask at the end of the interview. This shows that we’re engaged and keen to learn more about the team and the challenges they face in debt management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to joining the international debt management team.
We think you need these skills to ace Trainee Italian speaking telephone agent
Some tips for your application 🫡
Show Off Your Language Skills: Make sure to highlight your fluency in both Italian and English. We want to see how you can communicate effectively with our clients, so don’t hold back on showcasing your language prowess!
Tailor Your Application: Take a moment to read through the job description and align your experience with what we’re looking for. Customising your application shows us that you’re genuinely interested in the role and understand what it entails.
Be Professional Yet Approachable: Since this role involves speaking with clients, your written application should reflect a balance of professionalism and friendliness. We want to see your personality shine through while maintaining a professional tone.
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at DRH Support Services
✨Brush Up on Your Language Skills
Since the role requires fluency in both Italian and English, make sure you practice speaking and listening in both languages. Try to engage in conversations or even role-play scenarios related to debt management to boost your confidence.
✨Know the Company Inside Out
Research the international finance client thoroughly. Understand their services, values, and recent news. This will not only help you answer questions but also show your genuine interest in the company during the interview.
✨Prepare for Common Interview Questions
Think about how you would handle specific situations related to debt recovery. Prepare answers for common questions like 'How would you approach a difficult client?' or 'What strategies would you use to manage debt effectively?'
✨Showcase Your Soft Skills
This role requires a variety of soft skills, so be ready to demonstrate your communication, empathy, and problem-solving abilities. Use examples from past experiences where you've successfully navigated challenging conversations or resolved conflicts.
