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- Tasks: Support debt recovery efforts through engaging phone and email communication.
- Company: Dynamic international finance firm with a focus on teamwork.
- Benefits: Competitive salary up to £28k plus monthly bonuses and incentives.
- Why this job: Join a vibrant team and make a difference in debt management while using your language skills.
- Qualifications: Fluent in English and Italian, with strong communication skills.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 16800 - 19600 £ per year.
My international finance client is looking for a FLUENT Italian speaking telephone agent to join their international debt management team and support debt recovery efforts both over the phone and by email.
Basic is up to £28k plus an OTE/bonus of £1,400 a month.
Ideally you would be:
- Fluent in English and Italian
- Comfortable with telephone calls with Italian clients to discuss debt management
Trainee Italian speaking telephone agent in Maidstone employer: DRH Support Services
Contact Detail:
DRH Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Italian speaking telephone agent in Maidstone
✨Tip Number 1
Practice your Italian speaking skills before the interview. We want you to feel confident when discussing debt management with clients, so try role-playing common scenarios with a friend or family member.
✨Tip Number 2
Research the company and its debt recovery processes. Knowing their approach will help us tailor our answers during the interview and show that we're genuinely interested in the role.
✨Tip Number 3
Prepare some questions to ask at the end of the interview. This shows that we’re engaged and keen to learn more about the team and the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and we can keep track of all the amazing candidates like you.
We think you need these skills to ace Trainee Italian speaking telephone agent in Maidstone
Some tips for your application 🫡
Show Off Your Language Skills: Make sure to highlight your fluency in both Italian and English. We want to see how you can communicate effectively with our clients, so don’t hold back on showcasing your language prowess!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention any relevant experience in debt management or customer service, as it’ll help us see why you’re the perfect fit for our team.
Be Professional Yet Approachable: When writing your application, strike a balance between professionalism and friendliness. We’re looking for someone who can connect with clients over the phone, so let your personality shine through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our international finance team.
How to prepare for a job interview at DRH Support Services
✨Brush Up on Your Language Skills
Make sure you're fluent in both English and Italian, as you'll be using both languages during the interview. Practise common phrases related to debt management and customer service to show your confidence and proficiency.
✨Know the Company Inside Out
Research the international finance client thoroughly. Understand their services, values, and recent news. This will help you tailor your answers and demonstrate your genuine interest in the role and the company.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating a call with an Italian client. Practise handling difficult conversations and showcasing your problem-solving skills. This will highlight your ability to manage real-life situations effectively.
✨Showcase Your Communication Skills
Since the role involves telephone communication, focus on demonstrating your clear and effective communication style. Be articulate, listen actively, and respond thoughtfully to questions, showing that you can connect with clients easily.
