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- Tasks: Engage with clients over the phone to manage debt recovery and arrange payments.
- Company: Join a leading international finance firm with a supportive team culture.
- Benefits: Competitive salary up to £28k plus monthly bonuses and OTE.
- Why this job: Make a difference in debt management while enhancing your communication skills.
- Qualifications: Fluent in English and a European language, with MS Office experience.
- Other info: Office-based role with opportunities for teamwork and client relationship building.
The predicted salary is between 16800 - 25200 £ per year.
My international finance client is looking for a telephone collections agent with a European language to join their international debt management team and support debt recovery efforts both over the phone and by email.
Basic is up to £28k plus an OTE/bonus of £1,400 a month.
Ideally you would be:
- Fluent in English and a European language
- Comfortable with telephone calls with Italian clients to discuss debt management
- Arranging payments and discussing outstanding invoices
- Experienced with MS Office programs
- Familiar with database systems
- Basic understanding of finance and finance reports
- A good team player
- Good at building a relationship with clients and customers
- A good communicator
- A good negotiator
- Office based role
Telephone collections agent with European language in Maidstone employer: DRH Support Services
Contact Detail:
DRH Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone collections agent with European language in Maidstone
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before the interview, role-play common scenarios you might face as a telephone collections agent. This will boost our confidence and help us communicate effectively with clients.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for us!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities that pop up.
We think you need these skills to ace Telephone collections agent with European language in Maidstone
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in English and a European language, make sure to highlight your language proficiency right at the top of your application. We want to see how you can connect with our Italian clients!
Tailor Your Experience: When you're writing about your past roles, focus on experiences that relate to debt management and client communication. We love seeing how you've successfully negotiated or arranged payments in previous jobs.
Keep It Professional Yet Friendly: Remember, this role is all about building relationships. Use a friendly tone in your application while maintaining professionalism. Show us that you can be approachable and effective in your communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DRH Support Services
✨Brush Up on Your Language Skills
Since the role requires fluency in a European language, make sure to practice speaking and listening in that language. Prepare for potential questions in Italian, as you’ll be discussing debt management with clients. This will show your confidence and readiness for the job.
✨Know Your Finance Basics
Familiarise yourself with basic finance concepts and terminology. Understand how debt recovery works and be ready to discuss any relevant experience you have. This knowledge will help you answer questions more effectively and demonstrate your understanding of the industry.
✨Showcase Your Communication Skills
As a telephone collections agent, strong communication is key. Prepare examples of how you've successfully built relationships with clients or resolved conflicts in the past. Practising common interview questions can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Negotiation Tactics
Be ready to discuss your negotiation strategies. Think of specific instances where you’ve successfully negotiated payments or resolved issues. Highlighting these experiences will show your potential employer that you can handle challenging conversations with clients effectively.
