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- Tasks: Support debt recovery efforts through phone and email communication in Italian.
- Company: International finance client with a focus on debt management.
- Benefits: Competitive salary up to £28k plus monthly bonuses.
- Why this job: Join a dynamic team and make a difference in financial recovery.
- Qualifications: Fluent in Italian with strong communication skills.
The predicted salary is between 24000 - 32000 £ per year.
My international finance client is looking for a FLUENT Italian speaking telephone agent to join their international debt management team and support debt recovery efforts both over the phone and by email.
Basic is up to £28k plus an OTE/bonus of £1,400 a month.
Trainee Italian Speaking Telephone Agent in England employer: DRH Support Services
Contact Detail:
DRH Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Italian Speaking Telephone Agent in England
✨Tip Number 1
Make sure you brush up on your Italian language skills! Being fluent is key, so practice speaking and listening to ensure you're ready for those phone calls. We want you to sound confident and professional when chatting with clients.
✨Tip Number 2
Research the company and its debt management processes. Knowing their values and how they operate will help you tailor your conversations and show that you're genuinely interested in the role. We love candidates who do their homework!
✨Tip Number 3
Prepare for common interview questions related to customer service and debt recovery. Think about how you would handle difficult situations over the phone. We want to see your problem-solving skills shine through!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace Trainee Italian Speaking Telephone Agent in England
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about speaking Italian, make sure to highlight your fluency in your application. Use examples of how you've used your language skills in previous roles or experiences to really stand out.
Tailor Your CV: We want to see how you fit into our team, so customise your CV to match the job description. Focus on relevant experience in debt management or customer service, and don’t forget to mention any achievements that showcase your skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about this role and how your background makes you the perfect fit. Keep it conversational but professional, and let your personality come through.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we see your application as soon as possible. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at DRH Support Services
✨Brush Up on Your Italian
Since the role requires fluent Italian, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play common scenarios you might encounter as a telephone agent.
✨Know the Company Inside Out
Research the international finance client thoroughly. Understand their debt management strategies and recent news. This will not only impress them but also help you tailor your answers to align with their values and goals.
✨Prepare for Common Scenarios
Think about typical situations you might face in debt recovery. Prepare responses for questions like how you would handle a difficult customer or what steps you would take to resolve a dispute. This shows you're ready for the challenges of the role.
✨Showcase Your Communication Skills
As a telephone agent, communication is key. During the interview, focus on speaking clearly and confidently. Use examples from past experiences where you successfully communicated with clients or resolved issues over the phone.
