Our legal client is seeking a Collections Paralegal to join their Debt Recovery Team.
Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.
The successful candidate will play a key role in supporting the recovery of outstanding debts, dealing with inbound and outbound calls, responding to debtor queries, managing case files, and liaising with clients and external parties to ensure timely and efficient debt resolution.
Key Responsibilities:
- Manage a portfolio of debt recovery cases from initial instruction;
- Contact debtors by way of email, telephone and text message to collect outstanding payments;
- Monitor and manage deadlines and ensure robust, timely and accurate responses and reporting;
- Prepare case updates and reports for internal stakeholders or clients;
- Negotiate settlements or payment plans in line with client instructions;
- Maintain accurate and up-to-date records on the case management system;
- Ensure compliance with applicable legislation, regulations and guidance, including the Civil Procedure Rules, UK GDPR and, where relevant, FCA rules and guidance;
- Provide operational and administrative support to the Head of Debt Recovery and wider team as required.
Essential requirements:
- An understanding of debt recovery processes and Civil Procedure Rules.
- Excellent communication skills – written and verbal.
- Proficient in Microsoft Office and legal case management systems.
- Highly organised with attention to detail and ability to manage competing deadlines.
- Motivated to ensure the best recovery outcomes for clients, whilst maintaining high professional standards and compliance throughout
Desirable requirements:
- Experience working in a legal or financial services environment, ideally in a debt recovery or collection role.
- Familiarity with enforcement options, County Court and insolvency proceedings.
- Knowledge of Pre-Action Protocols and Civil Procedure Rules
Key Competencies:
- Client-focused and commercially aware.
- Initiative and ability to work independently and as part of a team.
- High level of integrity and discretion with confidential information. xiskglj
Benefits:
- Enhanced pension scheme
- 25 days annual leave + bank holidays + your birthday off!
- Buy and sell holiday scheme.
- Health care scheme
- Death in service benefit
Experienced paralegal - debt management in Bradford employer: DRH Support Services
As a Litigation Solicitor with our client, you will join a dynamic team that values collaboration and professional growth in a supportive environment. The company offers competitive benefits, a commitment to employee development, and the opportunity to work on diverse cases for both UK and international clients, all while adhering to high standards of governance and data protection. Located in a vibrant area, this role provides a unique chance to make a meaningful impact in the field of commercial litigation.
