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- Tasks: Collect funds, resolve disputes, and build credit files while analysing customer accounts.
- Company: Join a dynamic global company focused on financial solutions and customer satisfaction.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a collaborative team that values your input and fosters career development.
- Qualifications: 3+ years in credit management, strong analytical skills, and proficiency in Excel required.
- Other info: Work in a comfortable office environment with occasional travel; ideal for detail-oriented individuals.
The predicted salary is between 28800 - 43200 £ per year.
Job Summary:
After a training period, the incumbent will be responsible for collecting funds from customers within company guidelines, resolving invoice disputes, and building credit files. The range of responsibility is variable/geographic as is the number of accounts.
Principal Duties and Responsibilities:
- Consistently analyze the customer ledger to extract collectible items, uncover offsetting and unapplied items, and identify disputed items.
- Contact customers and internal sources to facilitate payment.
- Inform manager of serious collection issues and any major changes in account status.
- Assist manager in establishing credit files for new and existing accounts, and with periodic credit review of select customers. This entails obtaining a D&B report, bank and trade references, and financial statements (as needed).
- Review quotes and purchase orders for ‘T’ coded customers and authorize or deny shipment.
- Submit monthly reports; analyze. Ad-hoc reporting.
- Perform Cash Application tasks when necessary.
- Work closely with Sales, Customer Service, Data Management, and Accounting.
- Credit card processing and reconciliation.
- Prepare customer statements of account.
- Prepare quarterly business reviews.
- Send weekly sales reports for 7 account executives in North America.
- Review accounts for offsets and possible refunds daily.
- Prepare refunds for processing.
- Other tasks may be assigned.
Required / Desired Knowledge, Experiences and Skills:
- Must have over 3 years of experience as a senior collector/credit manager, preferably in a corporate global environment.
- Must possess solid analytical and research skills, balanced with solid interpersonal communication skills.
- Experience working with automated accounting systems (i.e. JD Edwards, MAS 200).
- Proficiency in Microsoft Excel.
- Knowledge of credit checking procedures required.
- Must be focused, dependable, and flexible. Must be able to manage multiple priorities and prioritize workload.
- Must be able to work independently, make sound decisions, and have a professional demeanor.
- Ability to effectively communicate in English required.
Education/Certifications:
- Bachelor’s degree in Accounting is preferred.
Physical Working Environment:
Work is primarily in an air-conditioned and heated office facility. Position may require occasional travel to other locations (less than 10%). Must be able to sit for extended periods of time, operate typical office equipment (copiers, faxes, computers, and keyboards). Must have finger dexterity necessary to operate a computer keyboard.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees so classified.
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Contact Detail:
Drew Marine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit & Collections Analyst
✨Tip Number 1
Familiarise yourself with the specific accounting software mentioned in the job description, such as JD Edwards or MAS 200. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Brush up on your analytical skills by practising how to extract and interpret data from customer ledgers. Being able to demonstrate your ability to identify collectible items and resolve disputes will show that you're ready for the role.
✨Tip Number 3
Prepare to discuss your previous experiences in credit management or collections, especially in a corporate environment. Highlight specific examples where you successfully managed multiple priorities or resolved complex collection issues.
✨Tip Number 4
Since communication is key in this role, practice articulating your thoughts clearly and professionally. Consider role-playing common scenarios you might face, such as negotiating payment terms with customers or discussing account statuses with your manager.
We think you need these skills to ace Credit & Collections Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit and collections. Emphasise your analytical skills, experience with automated accounting systems, and any specific achievements in previous roles that align with the job description.
Craft a Strong Cover Letter: In your cover letter, explain why you are a great fit for the Credit & Collections Analyst position. Mention your experience in resolving invoice disputes and building credit files, and how your skills can benefit the company.
Showcase Relevant Skills: Clearly outline your proficiency in Microsoft Excel and any experience with credit checking procedures. Provide examples of how you've successfully managed multiple priorities and made sound decisions in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Drew Marine
✨Showcase Your Analytical Skills
As a Credit & Collections Analyst, you'll need strong analytical abilities. Be prepared to discuss specific examples of how you've successfully analysed customer ledgers or resolved disputes in the past. Highlight your experience with automated accounting systems and how you've used them to improve processes.
✨Demonstrate Communication Skills
Effective communication is key in this role. During the interview, practice articulating your thoughts clearly and confidently. Share instances where you've had to communicate complex information to customers or internal teams, and how you ensured everyone was on the same page.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as dealing with difficult customers or managing multiple priorities, and prepare your responses to demonstrate your approach to these situations.
✨Familiarise Yourself with Credit Procedures
Since knowledge of credit checking procedures is required, brush up on relevant practices before the interview. Be ready to discuss how you've established credit files or conducted credit reviews in previous roles, showcasing your understanding of the importance of these processes.
