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For Companies At a Glance
- Tasks: Manage client accounts and coordinate video productions, both on-site and remote.
- Company: Join a dynamic UK-based team focused on creative services and video production.
- Benefits: Enjoy remote/hybrid work options and the chance to connect with global talent.
- Why this job: Be part of a fast-paced environment where you can build relationships and make an impact.
- Qualifications: 2+ years in production or office roles; a degree in a related field is preferred.
- Other info: Opportunity to work with top brands and creative agencies while developing your skills.
The predicted salary is between 36000 - 60000 £ per year.
Primary Function
We are seeking a Production & Account Manager to join our UK based team in a remote/hybrid working capacity. This individual will be required to have a good understanding of the Broadcast & Production industry. This individual will be well connected, and organised Production Manager to be the first point of contact, dedicated to a chosen set of client and will be responsible for all aspects of their Account Management and Production needs. This includes owning and coordinating all on-site and remote productions, freelance and project-based hiring, onboarding and crew booking, freelance referral management as well as kit and crew production resourcing for global video production and events. This also means owning client discovery, sourcing, estimates, and personnel management. It’s essential this role works with urgency and a genuine interest in getting people connected with work they love.
This role will be for an externally-focused team member to support creative services and video production clients, assess needs for talent, kit and resources, schedule and fulfil project requests and develop relationships with clients, prospective clients and talent in a fast-paced environment. There will also be an element of administrative needs to be fulfilled as well as working with the wider team to strategise on account development. This role will be reporting to the Dreamtek Accounts & Solutions Director.
Duties & Responsibilities
- Actively work to identify, develop, and maintain relationships with corporate brands and creative agency clients, and a wide variety of creative and technical talent around the world
- Facilitate and lead client discovery meetings to develop budgets, proposals, scopes of production and event work
- Work on remote and onsite productions to help coordinate and for smaller scale projects, produce the events
- Schedule and hire crew, building out production teams as needed. Book equipment, manage location requirements, facilitate payments, and communicate changing production needs.
- Work closely with accounts and operations management to ensure all talent agreements and required documentation is complete for accurate payments
- Deliver accurate contracts, budgets, quotes, agreements, NDA’s, booking confirmations and other documents and files pertaining to client relationships and talent representation, ensure they are properly executed
- Maintain awareness of global, domestic, regional, and seasonal impacts to talent populations
- Be an ambassador to the freelance community to help match talent with gigs and foster the customer service commitment
- Organise special projects, attend business development meetings and presentations, participate in external company initiatives and marketing efforts
- Assist Producers with portions of projects including sourcing and vetting talent, preparing documents for client review, and data entry
- Continuously working to understand your specific account set and their needs. With this in mind, you will be growing a pool of new talent across EMEA, APAC & NAM Markets.
- Interface internally with Production teams, TekOps, Accounting, Human Resources & Recruiting
- Recruit & interview new applicants and freelance resources for the talent database; participate in domestic and international recruiting efforts for creative & technical personnel
- Work in the most proactive, creative and professional manner to provide the highest level of client service possible
- Attend business development meetings and presentations within your account base
- Manage the freelance registration, onboarding & IR35 check process.
- Other duties as assigned
Skills & Qualifications
- Must have the ability to prioritise tasks, accurately schedule across time zones, and maintain a sense of urgency for time-sensitive projects
- Immediate responsiveness to client requests; Perform well under pressure
- Experience negotiating production project costs
- Entrepreneurial spirit, a positive and proactive attitude and a willingness to jump in and help
- Passion for business development, account development / mapping, networking and building connections
- Can effectively conduct business face-to-face, on the phone, via email and video
- Demonstrated professional, proactive and friendly verbal and written communication skills
- In-depth knowledge of a variety of creative, technical and production roles
- Able to mediate and resolve challenging production situations
- Ability to interface effectively with a variety of people including team personnel, clients and vendors to establish productive, ongoing relationships
- Ability to maintain high level of professionalism and confidentiality
- Excellent organisational and multitasking skills
- Inquisitive nature and desire to learn more
- Proficiency with Google Worksuite; able to create forms, tables, charts and formulas
- Accurate typing ability and able to quickly learn new software systems, familiarity with social media platforms and Salesforce platform a plus
- Ability to travel as needed (less than 5%)
Education & Experience
- A Bachelor’s degree in a related field or area of expertise is preferred
- 2+ years’ Office Assistant, Production Assistant, Production Coordinator experience
- Human Resources, payroll, staffing, crewing experience helpful, but not required
- Experience using ATS or CRM systems is highly preferred
- A strong understanding of the skills associated with AV, Production & Post Production freelancers
- A good awareness of the technologies associated with each technical skill set in AV & Production is preferred
- A good understanding of GSuite tools
- Be able to work as part of a team as well as using your own initiative
- Be willing to continually update and improve knowledge and skills
- Adaptable, flexible and willing to learn
- Strong desire to learn new technologies and solutions
- Ability to communicate effectively and work cooperatively with internal staff and external clients
- Ability to work with tight and aggressive deadlines
- Adopt a highly organised approach to managing time, workflow and talent processes
- Ability to work under pressure and to resolve issues diplomatically and calmly
Production and Account Manager employer: Dreamtek
Contact Detail:
Dreamtek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production and Account Manager
✨Tip Number 1
Network actively within the Broadcast & Production industry. Attend industry events, webinars, and workshops to meet potential clients and talent. Building these connections can give you an edge in understanding client needs and securing projects.
✨Tip Number 2
Familiarize yourself with the latest trends and technologies in video production and creative services. This knowledge will not only help you in client discovery meetings but also position you as a valuable resource for your clients.
✨Tip Number 3
Develop strong organizational skills to manage multiple projects across different time zones. Use tools like Google Worksuite to create schedules and track project progress, ensuring you meet tight deadlines and client expectations.
✨Tip Number 4
Be proactive in seeking feedback from clients and team members. This will help you refine your approach to account management and production coordination, ultimately leading to stronger relationships and successful project outcomes.
We think you need these skills to ace Production and Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Production and Account Manager position. Tailor your application to highlight your relevant experience in the Broadcast & Production industry.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous roles related to production management, client relations, and any experience with freelance hiring or project coordination. Use specific examples to demonstrate your skills.
Showcase Your Communication Skills: Since this role requires excellent verbal and written communication, ensure that your application reflects your ability to communicate effectively. Use clear and professional language, and consider including examples of successful client interactions.
Demonstrate Your Organizational Skills: Given the need for strong organizational abilities, describe how you manage multiple tasks and prioritize effectively. Mention any tools or methods you use to stay organized, especially in a fast-paced environment.
How to prepare for a job interview at Dreamtek
✨Show Your Industry Knowledge
Make sure to demonstrate your understanding of the Broadcast & Production industry during the interview. Discuss recent trends, technologies, and challenges in the field to show that you are well-informed and passionate about the industry.
✨Highlight Your Networking Skills
Since this role requires building relationships with clients and talent, be prepared to share examples of how you've successfully networked in the past. Talk about specific connections you've made and how they benefited your previous projects.
✨Demonstrate Organizational Abilities
Given the need for strong organizational skills, come prepared with examples of how you've managed multiple projects or tasks simultaneously. Discuss any tools or methods you use to stay organized and prioritize effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in production situations. Think of examples where you've had to mediate challenges or adapt to changing production needs, and be ready to explain your thought process.
