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For Companies At a Glance
- Tasks: Lead the tech team in delivering top-notch event production and AV services.
- Company: Join a leading corporate banking client in London with a dynamic event services team.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Why this job: Be at the forefront of exciting events and enhance your technical skills.
- Qualifications: 5+ years in live event tech, with expertise in AV systems like Ross Carbonite.
- Other info: Collaborative environment with a focus on innovation and quality service.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Primary Function
We are seeking a Lead Event Technician in London to work within the Broadcast Event Services team, based onsite with our client who is one of the world’s largest corporate banking companies.
This role is responsible for working within a team of Senior Technicians and Technicians to deliver end-to-end event production including technical coordination, presentation setup and support, AV/VC services, streaming, and event management.
The ideal candidate should have a high technical background with an advanced understanding of audio visual systems, specifically Ross Carbonite switcher, PTZ cameras, Cisco Telepresence and Yamaha audio consoles. The candidate requires experience of successfully planning and delivering events, strong problem solving skills, exposure to installed audio-visual systems and the ability to train/act as a mentor.
Duties & Responsibilities
- Provides top-class customer service skills, being able to explain our services to technical and non-technical event planners as needed
- Acts as a representative of the leadership team, playing an active role in demonstrating company values and leading by example
- Responsible for the successful planning, staffing and delivery of event requests, held within the clients fully equipped event spaces
- Able to operate a range of installed AV systems to an advanced level, including Ross Carbonite switcher, PTZ Cameras, Cisco Telepresence Units and Yamaha LS9 audio consoles.
- Able to operate (or willingness to learn) other event audio-visual systems as required
- Mentor technicians in collaboration with the Operations Manager
- Diagnosing and troubleshooting AV equipment when and where necessary
- Leads on maintaining audio visual equipment as required.
- Escalates equipment failures to appropriate inhouse teams and assists with the resolution as needed to maintain service levels
- Reports staff, client or technical failures to the management team and responsible for gathering information required to complete the associated fault forms, within an agreed SLA time period, along with ideas to avoid repeat occurrences
- Ensures SOPs are applied, and that contingency planning is included in event support
- Overall responsibility for the technical team successfully meeting team goals
- Responsible for ensuring all event data is documented for the purpose of reporting
- Is involved in, or owns, special projects or assignments as outlined by the leadership team and executes them within the given timeline
- Leads on R&D efforts, identifying ways in which we can improve quality of output, efficiency through automation/tooling and process improvements
- Assists with the creation of SOP documents, completing detailed event planning documents as well as utilizing internal systems
- Owns the technical support lifecycle and is responsible for managing technical risks throughout pre-production planning, execution and post event
- Works alongside client stakeholders to oversee the delegation of administrative tasks as required such as covering periods of annual leave
- Supports post production services for event recording delivery
- Setting the gold standard for delivering high-quality service to our clients
- Adheres to broadcast standards for remote and recorded attendees
- Responsible for the training of staff and improving their technical proficiency
- Understands how to communicate difficult/sensitive information tactfully
- Develop and support relationships within both the client and wider Dreamtek team
- Performs other ad hoc duties as required by the business
Skills & Qualifications
- Highly proficient in operating Ross Carbonite switcher, PTZ Cameras, Cisco Telepresence Units and Yamaha LS9 audio consoles
- Experience working in a broadcast environment, with specific exposure to operating in a gallery/master control room setting
- Able to perform basic video editing tasks such as top and tail and adding lower thirds
- Able to effectively lead and communicate with other remote locations during multi site hybrid events
- Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team
- Self starter that can demonstrate being open to learning
- Understanding and experience of various event formats, including Q&A, training events, town hall meetings etc.
Education & Experience
- Minimum 5 years of professional technical live event experience
Lead Event Technician employer: Dreamtek
Contact Detail:
Dreamtek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Event Technician
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars related to event tech. The more people you know, the better your chances of landing that Lead Event Technician role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events and technical setups. This will give potential employers a clear idea of what you can bring to the table.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Check out our website for openings that match your skills in AV systems and event management.
✨Tip Number 4
Prepare for interviews by brushing up on common technical questions and scenarios you might face as a Lead Event Technician. Practice explaining complex concepts in simple terms to show your communication skills.
We think you need these skills to ace Lead Event Technician
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your experience with audio-visual systems, especially the Ross Carbonite switcher and Yamaha audio consoles. We want to see how your technical background aligns with our needs, so don’t hold back!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific experiences that relate to event production and problem-solving, as we love seeing how you can fit into our team.
Be Personable: Remember, we value top-class customer service skills! Share examples of how you've effectively communicated with both technical and non-technical folks in past roles. It’s all about building those relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our Broadcast Event Services team!
How to prepare for a job interview at Dreamtek
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the specific AV systems mentioned in the job description, like the Ross Carbonite switcher and Yamaha audio consoles. Being able to discuss your hands-on experience with these tools will show that you're not just familiar with them, but that you can operate them at an advanced level.
✨Showcase Your Problem-Solving Skills
Prepare examples of past events where you faced technical challenges and how you resolved them. This role requires strong problem-solving skills, so demonstrating your ability to think on your feet and troubleshoot effectively will set you apart from other candidates.
✨Demonstrate Leadership and Mentoring Experience
Since this position involves mentoring technicians, be ready to share your experiences in leading teams or training others. Highlight any instances where you've successfully guided less experienced colleagues, as this will showcase your leadership qualities and commitment to team success.
✨Understand the Client's Needs
Research the corporate banking company you'll be working with and understand their event formats and expectations. Being able to articulate how you can meet their specific needs will demonstrate your customer service skills and your ability to act as a representative of the leadership team.
