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For Companies At a Glance
- Tasks: Lead the technical delivery of high-profile events and mentor a dynamic team.
- Company: Join a leading corporate banking client in London with a focus on innovation.
- Benefits: Competitive salary, opportunities for growth, and a vibrant work environment.
- Why this job: Be at the forefront of event technology and make a real impact in live productions.
- Qualifications: 5+ years in live event tech, with expertise in AV systems and leadership skills.
- Other info: Exciting projects and a chance to develop your technical prowess in a collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
Primary Function
We are seeking a Lead Event Technician in London to work within the Broadcast Event Services team, based onsite with our client who is one of the world’s largest corporate banking companies.
This role is responsible for working within a team of Senior Technicians and Technicians to deliver end-to-end event production including technical coordination, presentation setup and support, AV/VC services, streaming, and event management.
The ideal candidate should have a high technical background with an advanced understanding of audio visual systems, specifically Ross Carbonite switcher, PTZ cameras, Cisco Telepresence and Yamaha audio consoles. The candidate requires experience of successfully planning and delivering events, strong problem solving skills, exposure to installed audio-visual systems and the ability to train/act as a mentor.
Duties & Responsibilities
- Provides top-class customer service skills, being able to explain our services to technical and non-technical event planners as needed
- Acts as a representative of the leadership team, playing an active role in demonstrating company values and leading by example
- Responsible for the successful planning, staffing and delivery of event requests, held within the clients fully equipped event spaces
- Able to operate a range of installed AV systems to an advanced level, including Ross Carbonite switcher, PTZ Cameras, Cisco Telepresence Units and Yamaha LS9 audio consoles.
- Able to operate (or willingness to learn) other event audio-visual systems as required
- Mentor technicians in collaboration with the Operations Manager
- Diagnosing and troubleshooting AV equipment when and where necessary
- Leads on maintaining audio visual equipment as required.
- Escalates equipment failures to appropriate inhouse teams and assists with the resolution as needed to maintain service levels
- Reports staff, client or technical failures to the management team and responsible for gathering information required to complete the associated fault forms, within an agreed SLA time period, along with ideas to avoid repeat occurrences
- Ensures SOPs are applied, and that contingency planning is included in event support
- Overall responsibility for the technical team successfully meeting team goals
- Responsible for ensuring all event data is documented for the purpose of reporting
- Is involved in, or owns, special projects or assignments as outlined by the leadership team and executes them within the given timeline
- Leads on R&D efforts, identifying ways in which we can improve quality of output, efficiency through automation/tooling and process improvements
- Assists with the creation of SOP documents, completing detailed event planning documents as well as utilizing internal systems
- Owns the technical support lifecycle and is responsible for managing technical risks throughout pre-production planning, execution and post event
- Works alongside client stakeholders to oversee the delegation of administrative tasks as required such as covering periods of annual leave
- Supports post production services for event recording delivery
- Setting the gold standard for delivering high-quality service to our clients
- Adheres to broadcast standards for remote and recorded attendees
- Responsible for the training of staff and improving their technical proficiency
- Understands how to communicate difficult/sensitive information tactfully
- Develop and support relationships within both the client and wider Dreamtek team
- Performs other ad hoc duties as required by the business
Skills & Qualifications
- Highly proficient in operating Ross Carbonite switcher, PTZ Cameras, Cisco Telepresence Units and Yamaha LS9 audio consoles
- Experience working in a broadcast environment, with specific exposure to operating in a gallery/master control room setting
- Able to perform basic video editing tasks such as top and tail and adding lower thirds
- Able to effectively lead and communicate with other remote locations during multi site hybrid events
- Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team
- Self starter that can demonstrate being open to learning
- Understanding and experience of various event formats, including Q&A, training events, town hall meetings etc.
Education & Experience
- Minimum 5 years of professional technical live event experience
Lead Event Technician employer: Dreamtek
Contact Detail:
Dreamtek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Event Technician
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Show Off Your Skills
When you get the chance, demonstrate your technical prowess during interviews or networking events. Bring along a portfolio of your past work or even a demo reel showcasing your experience with AV systems like Ross Carbonite and Cisco Telepresence. We want to see what you can do!
✨Be Ready to Problem Solve
During interviews, be prepared to tackle some real-world scenarios. Show us how you’d handle technical issues on the spot. We love candidates who can think on their feet and come up with solutions, especially when it comes to event production challenges.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are ready to jump into the exciting world of event technology with us.
We think you need these skills to ace Lead Event Technician
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your experience with audio-visual systems, especially the ones mentioned in the job description like Ross Carbonite switcher and Yamaha audio consoles. We want to see how your skills align with what we need!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the specific requirements of the Lead Event Technician role. We love seeing candidates who take the time to connect their experiences with our needs.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key achievements and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Dreamtek
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the specific AV systems mentioned in the job description, like the Ross Carbonite switcher and Yamaha audio consoles. Being able to discuss your hands-on experience with these tools will show that you're not just familiar with them, but that you can operate them at an advanced level.
✨Showcase Your Problem-Solving Skills
Prepare examples of past events where you faced technical challenges and how you resolved them. This role requires strong problem-solving skills, so demonstrating your ability to think on your feet and troubleshoot effectively will set you apart from other candidates.
✨Emphasise Your Mentoring Experience
Since the role involves mentoring technicians, be ready to talk about any previous experience you've had in training or leading a team. Share specific instances where you helped others improve their skills or contributed to a successful event through collaboration.
✨Understand the Client's Needs
Research the corporate banking company you'll be working with and understand their values and expectations. During the interview, express how you can align your technical expertise with their goals, ensuring you provide top-class customer service and support for their events.
