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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch event production and technical support.
- Company: Join a leading corporate banking company in London with a dynamic event services team.
- Benefits: Competitive salary, opportunities for growth, and a chance to work on exciting events.
- Why this job: Be at the forefront of innovative event technology and make a real impact.
- Qualifications: 5+ years in live event tech, strong AV skills, and leadership experience.
- Other info: Collaborative environment with opportunities to mentor and develop your skills.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Primary Function
We are seeking a Lead Event Technician in London to work within the Broadcast Event Services team, based onsite with our client who is one of the world’s largest corporate banking companies.
This role is responsible for working within a team of Senior Technicians and Technicians to deliver end-to-end event production including technical coordination, presentation setup and support, AV/VC services, streaming, and event management.
The ideal candidate should have a high technical background with an advanced understanding of audio visual systems, specifically Ross Carbonite switcher, PTZ cameras, Cisco Telepresence and Yamaha audio consoles. The candidate requires experience of successfully planning and delivering events, strong problem solving skills, exposure to installed audio-visual systems and the ability to train/act as a mentor.
Duties & Responsibilities
- Provides top-class customer service skills, being able to explain our services to technical and non-technical event planners as needed
- Acts as a representative of the leadership team, playing an active role in demonstrating company values and leading by example
- Responsible for the successful planning, staffing and delivery of event requests, held within the clients fully equipped event spaces
- Able to operate a range of installed AV systems to an advanced level, including Ross Carbonite switcher, PTZ Cameras, Cisco Telepresence Units and Yamaha LS9 audio consoles.
- Able to operate (or willingness to learn) other event audio-visual systems as required
- Mentor technicians in collaboration with the Operations Manager
- Diagnosing and troubleshooting AV equipment when and where necessary
- Leads on maintaining audio visual equipment as required.
- Escalates equipment failures to appropriate inhouse teams and assists with the resolution as needed to maintain service levels
- Reports staff, client or technical failures to the management team and responsible for gathering information required to complete the associated fault forms, within an agreed SLA time period, along with ideas to avoid repeat occurrences
- Ensures SOPs are applied, and that contingency planning is included in event support
- Overall responsibility for the technical team successfully meeting team goals
- Responsible for ensuring all event data is documented for the purpose of reporting
- Is involved in, or owns, special projects or assignments as outlined by the leadership team and executes them within the given timeline
- Leads on R&D efforts, identifying ways in which we can improve quality of output, efficiency through automation/tooling and process improvements
- Assists with the creation of SOP documents, completing detailed event planning documents as well as utilizing internal systems
- Owns the technical support lifecycle and is responsible for managing technical risks throughout pre-production planning, execution and post event
- Works alongside client stakeholders to oversee the delegation of administrative tasks as required such as covering periods of annual leave
- Supports post production services for event recording delivery
- Setting the gold standard for delivering high-quality service to our clients
- Adheres to broadcast standards for remote and recorded attendees
- Responsible for the training of staff and improving their technical proficiency
- Understands how to communicate difficult/sensitive information tactfully
- Develop and support relationships within both the client and wider Dreamtek team
- Performs other ad hoc duties as required by the business
Skills & Qualifications
- Highly proficient in operating Ross Carbonite switcher, PTZ Cameras, Cisco Telepresence Units and Yamaha LS9 audio consoles
- Experience working in a broadcast environment, with specific exposure to operating in a gallery/master control room setting
- Able to perform basic video editing tasks such as top and tail and adding lower thirds
- Able to effectively lead and communicate with other remote locations during multi site hybrid events
- Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team
- Self starter that can demonstrate being open to learning
- Understanding and experience of various event formats, including Q&A, training events, town hall meetings etc.
Education & Experience
- Minimum 5 years of professional technical live event experience
Lead Event Technician employer: Dreamtek
Contact Detail:
Dreamtek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Event Technician
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars related to event production. The more people you connect with, the better your chances of hearing about job openings before they’re advertised.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events and technical setups. This can be a great conversation starter during interviews and helps demonstrate your expertise in AV systems.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions and scenarios you might face as a Lead Event Technician. Think about how you’d handle technical challenges or mentor a junior technician.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Lead Event Technician
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your experience with audio-visual systems, especially the ones mentioned in the job description like Ross Carbonite switcher and Yamaha audio consoles. We want to see how your skills align with what we need!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the specific requirements of the Lead Event Technician role. We love seeing candidates who take the time to connect their experience with our needs.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key achievements and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Dreamtek
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the specific audio-visual systems mentioned in the job description, like the Ross Carbonite switcher and Yamaha LS9 audio consoles. Being able to discuss your hands-on experience with these tools will show that you're not just familiar with them, but that you can operate them at an advanced level.
✨Showcase Your Event Planning Skills
Prepare examples of events you've successfully planned and delivered in the past. Be ready to discuss the challenges you faced and how you overcame them. This will demonstrate your problem-solving skills and your ability to manage technical risks during events.
✨Demonstrate Leadership and Mentoring Abilities
Since the role involves mentoring technicians, think of instances where you've led a team or trained others. Share how you fostered collaboration and improved team performance, as this will highlight your leadership qualities and alignment with the company's values.
✨Communicate Effectively
Practice explaining complex technical concepts in simple terms, as you'll need to communicate with both technical and non-technical event planners. Being able to convey information clearly and tactfully will set you apart and show that you can bridge the gap between different stakeholders.
