At a Glance
- Tasks: Join our team to deliver top-notch live event production and technical support.
- Company: Work with a leading corporate banking company in the heart of London.
- Benefits: Gain hands-on experience with cutting-edge AV technology and enjoy a collaborative work environment.
- Why this job: Perfect for tech enthusiasts eager to learn and grow in a dynamic event setting.
- Qualifications: 3+ years in live events, skilled in AV systems like Ross Carbonite and PTZ cameras.
- Other info: Opportunity to work on exciting projects and enhance your technical skills.
The predicted salary is between 36000 - 60000 £ per year.
Primary Function
We are seeking an Event Technician in London to work within the Broadcast Event Services team, based onsite with our client who is one of the world’s largest corporate banking companies.
This role is responsible for working within a team of Senior Technicians and Technicians to deliver end-to-end event production including technical coordination, presentation setup and support, AV/VC services, streaming, and event management.
The ideal candidate should have a technical background with previous experience of audio visual systems, specifically Ross Carbonite switcher, PTZ cameras, Cisco Telepresence and Yamaha audio consoles. The candidate requires experience of successfully planning and delivering events, strong problem solving skills, exposure to installed audio-visual systems and a desire to learn new skills and keep up with advancements in technology. .
Duties & Responsibilities
- Provides top-class customer service skills, being able to explain our services to technical and non-technical event planners as needed
- Responsible, along with other Technicians and Specialists for the successful planning, staffing and delivery of event requests, held within the clients fully equipped event spaces
- Able to operate a range of installed AV systems including Ross Carbonite switcher, PTZ Cameras, Cisco Telepresence Units and Yamaha LS9 audio consoles.
- Able to operate (or willingness to learn) other event audio-visual systems as required
- Diagnosing and troubleshooting AV equipment when and where necessary
- Assists in maintaining audio visual equipment as required.
- Escalates equipment failures to appropriate inhouse teams and assists with the resolution as needed to maintain service levels
- Ensures SOPs are followed, and that contingency planning is included in event support
- Is involved in special projects or assignments as outlined by the Technical Events Manager and executes them within the given timeline
- Contributes to R&D efforts, identifying ways in which we can improve quality of output, efficiency through automation/tooling and process improvements
- Gives input on the creation of SOP documents, completing event planning documents as well as utilizing internal systems
- Owns the technical support lifecycle and is responsible for managing technical risks throughout pre-production planning, execution and post event
- Supports post production services for event recording delivery
- Setting the gold standard for delivering high-quality service to our clients
- Adheres to broadcast standards for remote and recorded attendees
- Understands how to communicate difficult/sensitive information tactfully
- Develop and support relationships within both the client and wider Dreamtek team
- Performs other ad hoc duties as required by the business
Skills & Qualifications
- Experience working in a broadcast environment, with specific exposure to operating in a gallery/master control room setting
- Able to perform basic video editing tasks such as top and tail and adding lower thirds or willingness to learn.
- Able to effectively lead and communicate with other remote locations during multi site hybrid events
- Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team
- Self starter that can demonstrate being open to learning
- Understanding and experience of various event formats, including Q&A, training events, town hall meetings etc.
Education & Experience
- Minimum 3 years of professional technical live event experience
- Proficient in operating Ross Carbonite switcher, PTZ Cameras, Cisco Telepresence Units and Yamaha LS9 audio consoles
Event Technician (Live Stream Background) employer: Dreamtek
Contact Detail:
Dreamtek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Technician (Live Stream Background)
✨Tip Number 1
Familiarize yourself with the specific AV equipment mentioned in the job description, such as the Ross Carbonite switcher and Yamaha LS9 audio consoles. If you have experience with similar systems, be ready to discuss how those skills can transfer to this role.
✨Tip Number 2
Highlight any previous experience you have in a broadcast environment, especially if you've worked in a gallery or master control room. Be prepared to share examples of how you successfully managed technical challenges during live events.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of past situations where you diagnosed and resolved AV equipment issues. This will demonstrate your ability to handle technical difficulties under pressure.
✨Tip Number 4
Emphasize your willingness to learn new technologies and systems. The role requires adaptability, so mentioning any recent training or self-study in AV technology can set you apart from other candidates.
We think you need these skills to ace Event Technician (Live Stream Background)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with audio-visual systems, especially the Ross Carbonite switcher, PTZ cameras, and Yamaha audio consoles. Use specific examples of past events you've worked on to demonstrate your skills.
Craft a Strong Cover Letter: In your cover letter, emphasize your technical background and problem-solving skills. Mention your experience in planning and delivering events, and express your eagerness to learn new technologies relevant to the role.
Showcase Customer Service Skills: Since the role requires top-class customer service, include examples of how you've successfully communicated with both technical and non-technical stakeholders in previous roles. This will show that you can bridge the gap between different teams.
Highlight Team Collaboration: Discuss your experience working within a team, particularly in high-pressure environments like live events. Mention any specific projects where you contributed to successful outcomes through collaboration and communication.
How to prepare for a job interview at Dreamtek
✨Showcase Your Technical Skills
Make sure to highlight your experience with the specific audio-visual systems mentioned in the job description, such as the Ross Carbonite switcher and Yamaha audio consoles. Be prepared to discuss any relevant projects where you successfully utilized these technologies.
✨Demonstrate Problem-Solving Abilities
Prepare examples of past challenges you've faced in event production and how you resolved them. This role requires strong problem-solving skills, so showcasing your ability to troubleshoot AV equipment will be crucial.
✨Emphasize Customer Service Skills
Since this position involves working closely with clients and event planners, be ready to discuss how you've provided excellent customer service in previous roles. Share specific instances where you effectively communicated technical information to non-technical stakeholders.
✨Express Willingness to Learn
The ideal candidate should have a desire to learn new skills and keep up with advancements in technology. Be open about your eagerness to expand your knowledge and adapt to new audio-visual systems, which will show your commitment to professional growth.