Job Title Senior Commercial Account Handler
Salary £70k - £85k (negotiable depending on experience) Plus Bonus and Excellent Benefits
Location: St Albans with Hybrid Working
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The Role
Joining a successful and growing team, you will be supporting Account Executives and Directors with day-to-day team management and ensuring quality customer service standards are maintained. The successful applicant will have experience dealing with complex Corporate/Commercial Insurance risks with good Insurance technical knowledge, and able to deliver a broad mix of clients a high level of servicing. This will include flexible working, so we are looking for a detail focused and positive team leader/manager, who can develop staff, motivate and make work enjoyable for the team.
Skills required:
- Excellent knowledge of Commercial Insurance products and schemes
- Experience handling a broad range of Corporate and Commercial clients and business
- Articulate, proactive and confident to develop, motivate and support all staff
- Well organised, strong and confident customer and Insurer communication skills
- Well-presented, hard-working, pro-active team player with self-starting initiative
- Ability to understand client needs and deliver exceptional support and service
- New business target driven (preferable)
- Independent
- Personable, pro-active, fast thinker, who uses initiative
Requirements:-
- Team motivator with a positive and inspiring energy
- Preparation and negotiation of renewals
- Due Diligence/New Business Projects
- Preparation of bespoke client documentation and reports
- Dealing with mid-term adjustments and client queries/requests
- Invoicing and credit control.
- 2+ years Insurance experience with management responsibilities
- Cert CII qualifications or working towards.
- Full UK License
- Experience in using broking systems (ideally Acturis).
- Demonstratable commercial experience and of dealing with corporate clients
- Account Handling and managing client relationships
- Managed or been responsible for supporting colleagues and other staff/departments
- Able to support and develop less experiences team members in a calm, constructive and positive manner
