At a Glance
- Tasks: Lead a dynamic retail team to drive sales and ensure customer satisfaction.
- Company: Join Dreams, the UK's most loved bed retailer, since 1985.
- Benefits: Competitive salary, uncapped commission, discounts, and wellness support.
- Other info: Fun, friendly environment with opportunities for personal and professional growth.
- Why this job: Inspire your team while making a real impact on customers' sleep experiences.
- Qualifications: Retail management experience and a passion for customer service.
The predicted salary is between 34000 - 34000 £ per year.
Competitive salary: £34,000 on target earnings.
Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards.
Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
Buy-in schemes: You will have the opportunity to buy extra holiday, private healthcare, or savings and loans.
Progression: No matter where your dreams take you, we will support your development with the opportunity to progress into different business areas as your experience grows. Whether it’s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams.
Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
New in 2024 - enhanced maternity & paternity pay.
Managing our Retail team in Kings Lynn, you will be responsible for driving team engagement whilst maximising all sales opportunities. At Dreams, we are passionate about our people, so customers and colleagues are our top priority. Through your exceptional leadership, your team will make sure every customer finds their perfect bed.
What you'll be doing day-to-day:
- Managing and motivating your team to increase sales and ensure the highest level of customer satisfaction.
- Driving a positive environment within your store, ensuring you and your team are regularly involved in business initiatives, sharing best practice and having fun.
- Proactively leading your team to achieve set goals, expectations and targets through effective coaching and training.
- Motivating and inspiring all of our valued dreamers.
- Managing the store rota to ensure we have the right people working at the right times.
- Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience.
The Person:
This is the type of person we’re dreaming of:
- Experience: Your previous retail or commercial sales experience will demonstrate your strong track record of store and team management.
- Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making.
- A proven leader: You will be highly experienced at working to performance targets, and be motivated to achieve results for you and your team.
- Inspirational: Your strong ability to lead will inspire and motivate your team.
- Communicator: Using your excellent communications skills, you’ll be able to build rapport and establish great relationships with customers and colleagues.
- Customer-focused: Every day, you’ll live our mission by putting our customers at the heart of everything you do.
About Dreams:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we’d like to make work a special place to be too. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well. Together we’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by the world’s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that’s a lot of Zzzs. With over 200 stores nationwide, you’ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you’re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
The ideal candidate will be responsible for:
- Sales performance, customer satisfaction, and staff training and development.
- Fostering client loyalty and expanding our brand presence.
- Spearheading these efforts with a customer-centric attitude.
Responsibilities:
- Set and execute sales performance goals to increase profitability.
- Hire, train, and assess store employee's productivity and performance.
- Maintain orderly, presentable appearance of the store.
- Oversee stock and store operations.
Qualifications:
- High school education or equivalent experience.
- 2+ years' store management experience.
- Customer centric with a positive attitude.
Store Manager employer: Dreams
At Dreams, we pride ourselves on being an exceptional employer, offering a competitive salary and uncapped commission to reward your hard work. Our vibrant Kings Lynn store fosters a supportive and engaging work culture, with ample opportunities for personal and professional growth through tailored training programmes. With a focus on employee wellbeing and generous benefits, including discounts and enhanced parental leave, we ensure that our team members feel valued and inspired every day.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out Dreams' social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their dream!
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem. Be ready to share these experiences during your interview to demonstrate your skills as a proven leader.
✨Tip Number 3
Don’t forget to ask questions! Show your enthusiasm by asking about team dynamics, training opportunities, and how they celebrate success. It’s a great way to engage and show you’re serious about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us at Dreams, making it easier for you to land that perfect job.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion for Beds:When writing your application, let your love for beds and customer service shine through! Share any personal experiences or stories that highlight why you’re excited about the opportunity to help customers find their perfect bed.
Highlight Your Leadership Skills:As a Store Manager, your leadership skills are key. Make sure to include examples of how you've motivated teams in the past, driven sales, and created a positive work environment. We want to see how you inspire others!
Be Commercially Minded:Demonstrate your commercial awareness by mentioning specific sales targets you've achieved or strategies you've implemented. This shows us you're results-driven and ready to take on the challenges of the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Dreams
✨Know Your Numbers
Before the interview, brush up on your sales performance metrics and be ready to discuss how you've driven results in previous roles. Being able to share specific examples of how you met or exceeded targets will show that you're commercially minded and results-driven.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you've motivated teams in the past. Think of a few anecdotes where you inspired your team to achieve goals or improved customer satisfaction. This will highlight your ability to lead and communicate effectively.
✨Understand the Company Culture
Familiarise yourself with Dreams' values and mission. Be ready to explain how your personal values align with theirs, especially around customer focus and team engagement. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how success is measured in the role. This demonstrates your enthusiasm for the position and your commitment to contributing positively to the store environment.
