At a Glance
- Tasks: Lead a vibrant retail team, ensuring exceptional customer experiences and driving store performance.
- Company: Join an ethical fashion brand with a rich history and a commitment to self-expression.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Why this job: Be part of a diverse team in a lively environment that values creativity and inclusivity.
- Qualifications: Proven retail management experience, strong leadership skills, and a passion for customer service.
- Other info: Flexible hours required; apply today to join a growing and dynamic team!
The predicted salary is between 28000 - 30000 £ per year.
Centric Talent are currently recruiting for an Experienced and Talented Retail Store Manager for an exciting and ethical fashion brand, who are dedicated to offering fashion that enables everyone to express themselves and feel confident in their everyday. Trading since the 80's, our client opened their first store in London and now has stores across the UK, Ireland, and International Markets. They have an exciting opportunity for an experienced Store Manager for their store based in Bath.
The ideal candidate would be client-driven, enthusiastic about retail products so you can drive and create an exceptional experience for our clients’ customers. Our client values the qualities of enthusiasm, integrity, and the desire for success.
Hours of Work & Salary
- Salary: £28,000 - £30,000 (DOE)
- Full Time hours
- Must be flexible within store opening and closing hours.
Retail Store Manager – Role and Responsibilities
- Drive the overall performance of the store, through managing and developing your team, demonstrating the brand/company values, and ensuring your store is delivering an exceptional customer experience.
- Generating profit, through exceeding your KPIs, keeping P&L and controllable costs in line with budget and maximising local market opportunities.
- Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
- Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
- Promote and deliver piercing services to customers with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
- Ensure an inclusive environment, promoting equality and kindness with your team.
Essential Skills and Experience required
- Demonstrate customer focus – ensuring excellence in customer service, understanding the importance of delivering tailored one-on-one customer service and driving this through your team.
- A confident leader, inspiring the team, leading by example to make our brand a great place for all who work and shop with us.
- A proven history of managing a successful retail store, delivering excellence in customer service, both personally and through their team.
- Someone who demonstrates passion, drive, and resilience, with a can-do approach.
- Possess a creative approach, to support the store and develop the team to reach their full potential.
- The ability to communicate openly and effectively.
- A solution-driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.
Company Benefits
- A competitive salary and exciting bonus scheme.
- A Staff uniform allowance – enabling you to have fun wearing our accessories.
- Generous staff discount across all our clients' brands.
- An additional day’s holiday to celebrate your birthday.
This is a really exciting opportunity to become a member of the team, and be part of a lively and diverse team of people that continues to grow and develop, working at our client's busy, exciting store.
If you feel you have what it takes to join this team and would like to speak to someone about this superb job, please click 'Apply' today, and we will be in touch ASAP to progress your application.
We are an equal opportunities business and we are determined to ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Retail Store Manager employer: Centric Talent
Contact Detail:
Centric Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Research the brand's values and ethics thoroughly. Understanding their commitment to ethical fashion will not only help you align your answers during interviews but also demonstrate your genuine interest in the company.
✨Tip Number 2
Prepare examples of how you've successfully managed a retail team in the past. Highlight specific instances where you motivated your team or improved customer service, as these are key qualities they are looking for.
✨Tip Number 3
Familiarise yourself with the local market in Bath. Knowing the demographics and shopping trends can give you an edge in discussions about driving sales and maximising commercial opportunities.
✨Tip Number 4
Showcase your creative side by thinking of innovative visual merchandising ideas that could enhance the store's appeal. Being able to present fresh concepts can set you apart from other candidates.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management. Focus on your achievements, such as exceeding sales targets or improving customer satisfaction, to demonstrate your capability for the Retail Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your understanding of the brand's values. Mention specific examples of how you've driven team performance and customer service excellence in previous roles.
Showcase Leadership Skills: In your application, emphasise your leadership style and how you inspire and motivate your team. Provide examples of how you've successfully managed a team and created an inclusive environment.
Highlight Customer Focus: Demonstrate your commitment to customer service by sharing experiences where you went above and beyond to meet customer needs. This will align with the company's emphasis on delivering tailored one-on-one service.
How to prepare for a job interview at Centric Talent
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and the brand during the interview. Share specific examples of how you've driven sales or improved customer experiences in your previous roles, as this will demonstrate your commitment to the industry.
✨Highlight Leadership Skills
As a Retail Store Manager, you'll need to inspire and lead your team. Be prepared to discuss your leadership style and provide examples of how you've motivated your team to achieve targets and deliver exceptional customer service.
✨Demonstrate Customer Focus
The company values customer service highly, so be ready to talk about how you prioritise customer needs. Share instances where you've gone above and beyond to ensure customer satisfaction, and explain how you would instil this focus within your team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to make tough decisions or resolve conflicts, and be ready to explain your thought process and the outcomes.