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For Companies At a Glance
- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, the UK's most loved bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
- Why this job: Be part of a fun team where your passion for sleep makes a difference.
- Qualifications: No specific qualifications required; just a love for helping others.
- Other info: Flexible hours available, with opportunities for career progression and personal development.
The predicted salary is between 19200 - 22400 £ per year.
About us:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.
Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.
With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
In your dream role, you`ll receive:
– Competitive salary: £16,000 achievable on target earnings
– Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
– Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
– Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
– Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
– Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
– New in 2024 – enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Halifax for 16 or 20 hours a week, you will be a vital part of the store`s success.
We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day
– Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
– Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
– Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
– Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
Retail Sales Assistant employer: Dreams
Contact Detail:
Dreams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses, bases, and headboards will not only help you in conversations with customers but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. Since the role involves interacting with customers, think about how you can make their experience exceptional. Role-playing scenarios with friends or family can help you feel more confident.
✨Tip Number 3
Get to know the Sleepmatch technology. Research how it works and its benefits for customers. Being knowledgeable about this tool will set you apart as a candidate who is ready to assist customers effectively.
✨Tip Number 4
Show your enthusiasm for the brand. When you engage with us during the application process, express your passion for sleep and how you align with Dreams' mission to make bedtimes better. This will resonate well with the hiring team.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Dreams' company culture. Highlight your passion for customer service and how you can contribute to making every store visit exceptional.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Emphasise any previous roles where you provided exceptional service or worked in a team environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description, such as becoming a Sleepmatch Master, and explain why you would excel in this position.
Showcase Your People Skills: In your application, provide examples of how you've successfully interacted with customers in the past. This could include resolving issues, providing recommendations, or creating a welcoming atmosphere.
How to prepare for a job interview at Dreams
✨Show Your Passion for Sleep
Since Dreams is all about making bedtimes better, express your enthusiasm for sleep and how it impacts well-being. Share any personal experiences or insights that highlight your love for a good night's rest.
✨Understand the Product Range
Familiarise yourself with the different types of mattresses, bases, and headboards offered by Dreams. Being knowledgeable about their products will help you answer questions confidently and demonstrate your commitment to providing exceptional customer service.
✨Practice Active Listening
During the interview, showcase your ability to listen actively. This is crucial for understanding customer needs in the role. You can do this by summarising what the interviewer says and responding thoughtfully, which reflects your skills in customer interaction.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the Retail Sales Assistant role. This shows your genuine interest in the position and the company.