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- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, the UK's most loved bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
- Other info: Work 20 hours a week in a friendly environment with progression opportunities.
- Why this job: Be part of a fun team where your passion for sleep makes a difference.
- Qualifications: No specific qualifications required; just a love for helping others.
About us:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.
Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.
With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
In your dream role, you`ll receive:
– Competitive salary: £16,000 achievable on target earnings
– Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
– Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
– Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
– Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
– Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
– New in 2024 – enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Redditch for 20 hours a week, you will be a vital part of the store`s success.
We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day
– Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
– Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
– Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
– Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
Retail Sales Assistant employer: Dreams
Contact Detail:
Dreams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses and sleep technology, like Sleepmatch, will help you engage with customers effectively and show your passion for the role.
✨Tip Number 2
Practice your customer service skills. Since the role involves making customers feel at home, think about how you can create a welcoming atmosphere and build rapport quickly with shoppers.
✨Tip Number 3
Show your enthusiasm for sleep and well-being. Share personal experiences or knowledge about the importance of a good night's sleep during your interactions, as this aligns with the company’s values and mission.
✨Tip Number 4
Be prepared to demonstrate your ability to work in a team. Highlight any previous experience where you collaborated with others to achieve a common goal, as teamwork is essential in creating an exceptional store experience.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any roles where you've provided exceptional service, as this is key for a Retail Sales Assistant at Dreams.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping customers and your enthusiasm for the bedding industry. Mention how you can contribute to making every store visit exceptional for customers.
Showcase Your Personality: Dreams values a fun and friendly environment, so let your personality shine through in your application. Use a conversational tone and express your love for sleep and customer interaction.
Highlight Relevant Skills: Include skills that are particularly relevant to the role, such as communication, problem-solving, and teamwork. Mention any experience with technology, especially if you have used similar systems to the Sleepmatch technology.
How to prepare for a job interview at Dreams
✨Show Your Passion for Sleep
Since Dreams is all about making bedtimes better, express your enthusiasm for sleep and how it impacts well-being. Share any personal experiences or insights that highlight your love for a good night's rest.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to meet a customer's needs, as this role heavily focuses on creating a welcoming environment.
✨Familiarise Yourself with Sleep Technology
Learn about the Sleepmatch technology used at Dreams. Being able to discuss how this technology works and its benefits will show your commitment to understanding the products you'll be selling.
✨Ask Thoughtful Questions
Prepare some questions to ask during the interview that demonstrate your interest in the company culture and your potential role. Inquire about training opportunities or how the team collaborates to enhance customer experience.