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For Companies At a Glance
- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, the UK's most loved bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
- Other info: Work 20 hours a week in a friendly environment with opportunities for growth.
- Why this job: Be part of a fun team where your passion for sleep makes a difference.
- Qualifications: No specific qualifications required; just a love for helping others and a passion for beds.
The Role
In your dream role, you`ll receive: Competitive salary: £16,000 achievable on target earnings
Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
New in 2024 – enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Braintree for 20 hours a week, you will be a vital part of the store`s success.
We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck …
Retail Sales Assistant employer: Dreams
Contact Detail:
Dreams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses and sleep technology, like Sleepmatch, will not only impress your interviewers but also show your genuine interest in helping customers find their perfect bed.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have with the team or in-store. Whether it's a casual chat or a more formal meeting, showing that you can engage positively with customers will highlight your suitability for the Retail Sales Assistant role.
✨Tip Number 3
Research the company culture at Dreams. They value a fun and friendly environment, so be prepared to discuss how you can contribute to this atmosphere and why you would thrive in such a setting.
✨Tip Number 4
Prepare to share examples of how you've gone above and beyond for customers in previous roles. This will showcase your dedication to exceptional service, which is crucial for making every store visit memorable for customers.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Dreams' company culture. They value exceptional customer service and a friendly environment, so reflect this in your application by showcasing your people skills and enthusiasm for helping others.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Use specific examples that demonstrate your ability to connect with customers and provide excellent service, as these are key aspects of the Retail Sales Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for the role and the company. Mention your love for beds and sleep, and how you can contribute to making every store visit exceptional for customers. Personalise it to show why you want to work at Dreams specifically.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Dreams
✨Show Your Passion for Sleep
Since Dreams is all about making bedtimes better, express your enthusiasm for sleep and comfort during the interview. Share any personal experiences or stories that highlight your love for a good night's rest and how it relates to the role.
✨Demonstrate Customer Service Skills
As a Retail Sales Assistant, exceptional customer service is key. Prepare examples of how you've successfully assisted customers in the past, focusing on listening to their needs and providing tailored solutions. This will show that you understand the importance of making every store visit exceptional.
✨Familiarise Yourself with Sleep Technology
Learn about the Sleepmatch technology used at Dreams before your interview. Being knowledgeable about how this system works and its benefits will impress the interviewers and demonstrate your commitment to helping customers find the perfect mattress.
✨Prepare Questions About the Company Culture
Dreams prides itself on a fun and friendly environment. Prepare thoughtful questions about the company culture and team dynamics to show your interest in being part of their community. This will also help you assess if it's the right fit for you.