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For Companies At a Glance
- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, the UK's most loved bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
- Other info: Work 30 hours a week in a friendly environment with progression opportunities.
- Why this job: Be part of a fun team where your passion for sleep makes a difference.
- Qualifications: No specific qualifications required; just a love for helping others.
The predicted salary is between 17600 - 26400 £ per year.
About us:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.
Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.
With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
In your dream role, you`ll receive:
– Competitive salary: £22,000 achievable on target earnings
– Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
– Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
– Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
– Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
– Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
– New in 2024 – enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Hull for 30 hours a week, you will be a vital part of the store`s success.
We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day
– Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
– Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
– Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
– Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
Retail Sales Assistant employer: Dreams
Contact Detail:
Dreams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses and sleep technology, like Sleepmatch, will help you engage with customers confidently and show your passion for the role.
✨Tip Number 2
Practice your customer service skills. Since the role involves making customers feel at home, think about how you can create a welcoming atmosphere and respond to their needs effectively during your interactions.
✨Tip Number 3
Show your enthusiasm for sleep and well-being. Share your personal experiences or knowledge about the importance of a good night's sleep, as this will resonate with both the interviewers and potential customers.
✨Tip Number 4
Research the company culture at Dreams. Understanding their values and commitment to employee well-being will allow you to align your answers with what they are looking for in a Retail Sales Assistant.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Dreams' company culture. They value exceptional customer service and a fun, friendly environment. Reflect this understanding in your application by highlighting your customer service skills and enthusiasm for creating a welcoming atmosphere.
Tailor Your CV: Make sure your CV is tailored specifically for the Retail Sales Assistant role. Emphasise any previous retail experience, particularly in customer-facing roles, and showcase your ability to engage with customers and meet their needs.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for the role and the company. Mention your love for helping customers and how you can contribute to making every store visit exceptional. Use specific examples from your past experiences to demonstrate your suitability.
Highlight Relevant Skills: In your application, be sure to highlight skills that are relevant to the position, such as communication, problem-solving, and teamwork. Mention any experience with sales or technology, especially if you have worked with similar systems to the Sleepmatch technology used at Dreams.
How to prepare for a job interview at Dreams
✨Show Your Passion for Sleep
Since Dreams is all about making bedtimes better, express your enthusiasm for sleep and comfort during the interview. Share any personal experiences or insights you have about the importance of a good mattress and how it impacts quality of life.
✨Demonstrate Customer Service Skills
Highlight your previous experience in customer service roles. Be prepared to discuss how you would approach helping customers find their perfect mattress, including asking the right questions and providing tailored advice based on their needs.
✨Familiarise Yourself with Sleep Technology
Learn about the Sleepmatch technology used at Dreams. Understanding how this system works will not only impress your interviewers but also show that you're proactive and eager to learn about the tools you'll be using to assist customers.
✨Emphasise Teamwork and Store Presentation
Discuss your ability to work as part of a team and your commitment to maintaining a clean and inviting store environment. Mention any past experiences where you contributed to a positive team atmosphere or helped improve store displays.