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For Companies At a Glance
- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, the UK's most loved bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
- Why this job: Be part of a fun team where your passion for sleep makes a difference.
- Qualifications: No specific qualifications required; just a love for helping others.
- Other info: Work 20 hours a week in our new Kilmarnock store.
The predicted salary is between 12000 - 18000 £ per year.
About us:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.
Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.
With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
In your dream role, you`ll receive:
– Competitive salary: £15,000 achievable on target earnings
– Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
– Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
– Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
– Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
– Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
– New in 2024 – enhanced maternity & paternity pay
The job:
Working as part of our Retail team in our new store opening in Kilmarnock for 20 hours a week, you will be a vital part of the store`s success.
We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day
– Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
– Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
– Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
– Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
Retail Sales Assistant employer: Dreams
Contact Detail:
Dreams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses, bases, and headboards will not only help you in conversations with customers but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. Since the role involves making customers feel at home, think about how you can create a welcoming atmosphere and engage with them effectively. Role-playing scenarios with friends or family can be beneficial.
✨Tip Number 3
Get to know the Sleepmatch technology. Research how it works and its benefits for customers. Being knowledgeable about this tool will allow you to assist customers more effectively and demonstrate your commitment to helping them find the perfect mattress.
✨Tip Number 4
Show enthusiasm for the brand and its mission. When you express your passion for sleep and the importance of a good bed, it will resonate with the hiring team. Make sure to convey why you want to be part of the Dreams family during any interactions.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Dreams' company culture. They value exceptional customer service and a fun, friendly environment. Reflect this understanding in your application by highlighting your customer service skills and enthusiasm for the role.
Tailor Your CV: Make sure your CV is tailored specifically for the Retail Sales Assistant position. Emphasise any previous retail experience, customer service roles, or relevant skills that align with the job description. Use keywords from the job listing to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers and your interest in the bedding industry. Mention how you can contribute to making every store visit exceptional and express your excitement about joining the Dreams team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Dreams
✨Show Your Passion for Sleep
Make sure to express your enthusiasm for sleep and the importance of a good mattress. Share any personal experiences or knowledge you have about sleep products, as this will resonate with the company's focus on making bedtimes better.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to listen to customers' needs and guide them towards the right products, as this is crucial for the Retail Sales Assistant role.
✨Familiarise Yourself with Sleep Technology
Research the Sleepmatch technology used by Dreams. Understanding how it works and being able to discuss its benefits will show that you're proactive and genuinely interested in helping customers find their perfect mattress.
✨Dress for Success
Since you'll be working in a retail environment, dress smartly and professionally for your interview. This not only shows respect for the company but also reflects your understanding of the retail setting.
