At a Glance
- Tasks: Provide exceptional customer service and help customers find their perfect mattress.
- Company: Join Dreams, the UK's most loved bed retailer with a fun and friendly culture.
- Benefits: Competitive salary, uncapped commission, amazing discounts, and wellness support.
- Other info: Flexible hours with opportunities for progression and extra earnings during busy periods.
- Why this job: Make a real impact on customers' sleep while earning and learning in a dynamic environment.
- Qualifications: No sales experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 16000 - 16000 £ per year.
The Role
In your dream role, you’ll receive:
- Competitive salary: £16,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You’ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us. Whether it’s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay.
The job:
Working as part of our Retail team in Llantrisant for 20 hours a week, you will be a vital part of the store’s success for this temporary contract. We want every store visit to be exceptional for our customers, so you’ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here’s a taste of what you’ll be doing day-to-day:
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer’s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you’ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
The Person
This is the type of person we’re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you’ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night’s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You’ll need to be able to commit to working 20 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you’ll have the opportunity to earn even more commission!
About Dreams
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we’d like to make work a special place to be too. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well. Together we’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by the world’s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that’s a lot of Zzzs. With over 200 stores nationwide, you’ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you’re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
Retail Sales Assistant in Pontyclun employer: Dreams
At Dreams, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Llantrisant where every team member is valued and supported. With competitive salaries, uncapped commission opportunities, and a strong focus on employee development through comprehensive training programmes, we ensure our staff can grow and thrive in their careers. Our commitment to wellbeing, including enhanced maternity and paternity pay, alongside generous discounts and buy-in schemes, makes Dreams a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Pontyclun
✨Tip Number 1
Get to know the company! Before your interview, dive into Dreams' values and culture. This way, you can show off how your personality aligns with their people-first approach. Plus, it’ll help you stand out as someone who genuinely cares about being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on showcasing your communication skills and how you can connect with customers. Remember, they want to see that you can bond with people and make them feel at home!
✨Tip Number 3
Show your motivation! Be ready to share examples of times when you’ve gone above and beyond, whether in work or personal life. Dreams loves a go-getter, so let them know you’re eager to hit those KPIs and be a superstar in the store!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows you’re genuinely interested and willing to learn, which is exactly what they’re looking for in a Bed Expert!
We think you need these skills to ace Retail Sales Assistant in Pontyclun
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share why you're passionate about helping customers find their perfect sleep solution.
Tailor Your Application:Make sure to customise your application for the Retail Sales Assistant role. Highlight any relevant experience or skills that match what we're looking for, like your communication skills and motivation to meet targets.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon and make sure your key points stand out so we can easily see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Dreams
✨Know Your Stuff About Beds
Before the interview, brush up on your knowledge of mattresses and sleep technology. Familiarise yourself with Dreams' Sleepmatch system and be ready to discuss how you would use it to help customers find their perfect mattress.
✨Show Off Your People Skills
Since this role is all about connecting with customers, think of examples from your past experiences where you've successfully built rapport. Be prepared to demonstrate your engaging personality and how you can make customers feel at home.
✨Be Ready to Talk Sales
Even if you don't have previous sales experience, show your motivation to meet KPIs and sales targets. Think of ways you've been determined in other areas of your life and how that determination can translate into a retail environment.
✨Flexibility is Key
This role requires weekend and bank holiday work, so be ready to discuss your availability. Highlight your willingness to adapt and how you can contribute to the team during busy periods, especially when there's potential for extra commission!
