At a Glance
- Tasks: Lead a dynamic retail team to boost sales and ensure customer satisfaction.
- Company: Join Dreams, the UK's most loved bed retailer with a fun and friendly culture.
- Benefits: Enjoy a competitive salary, uncapped commission, and amazing discounts on products.
- Other info: Opportunities for personal development and a supportive work environment.
- Why this job: Make a real impact by inspiring your team and helping customers find their perfect bed.
- Qualifications: Previous retail management experience and a passion for customer service.
The predicted salary is between 34000 - 34000 £ per year.
Competitive salary: £34,000 on target earnings.
Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards.
Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
Buy-in schemes: You will have the opportunity to buy extra holiday, private healthcare, or savings and loans.
Progression: No matter where your dreams take you, we will support your development with the opportunity to progress into different business areas as your experience grows. Whether it’s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams.
Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay.
Managing our Retail team in Kings Lynn, you will be responsible for driving team engagement whilst maximising all sales opportunities. At Dreams, we are passionate about our people, so customers and colleagues are our top priority. Through your exceptional leadership, your team will make sure every customer finds their perfect bed.
What you'll be doing day-to-day:
- Managing and motivating your team to increase sales and ensure the highest level of customer satisfaction.
- Driving a positive environment within your store, ensuring you and your team are regularly involved in business initiatives, sharing best practice and having fun.
- Proactively leading your team to achieve set goals, expectations and targets through effective coaching and training.
- Motivating and inspiring all of our valued dreamers.
- Managing the store rota to ensure we have the right people working at the right times.
- Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience.
The Person:
This is the type of person we’re dreaming of:
- Experience: Your previous retail or commercial sales experience will demonstrate your strong track record of store and team management.
- Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making.
- A proven leader: You will be highly experienced at working to performance targets, and be motivated to achieve results for you and your team.
- Inspirational: Your strong ability to lead will inspire and motivate your team.
- Communicator: Using your excellent communications skills, you’ll be able to build rapport and establish great relationships with customers and colleagues.
- Customer-focused: Every day, you’ll live our mission by putting our customers at the heart of everything you do.
About Dreams:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we’d like to make work a special place to be too. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well. Together we’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by the world’s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that’s a lot of Zzzs. With over 200 stores nationwide, you’ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you’re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job.
The ideal candidate will be responsible for:
- Sales performance, customer satisfaction, and staff training and development.
- Fostering client loyalty and expanding our brand presence.
- Spearheading these efforts with a customer-centric attitude.
Responsibilities:
- Set and execute sales performance goals to increase profitability.
- Hire, train, and assess store employee's productivity and performance.
- Maintain orderly, presentable appearance of the store.
- Oversee stock and store operations.
Qualifications:
- High school education or equivalent experience.
- 2+ years' store management experience.
- Customer centric with a positive attitude.
Store Manager in King's Lynn employer: Dreams
At Dreams, we pride ourselves on being an exceptional employer, offering a competitive salary and uncapped commission to reward your hard work. Our vibrant Kings Lynn store fosters a supportive and engaging work culture, with ample opportunities for personal and professional growth through tailored training programmes. With a strong focus on employee wellbeing and generous benefits, including discounts and enhanced parental leave, we ensure that our team feels valued and motivated every day.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in King's Lynn
✨Tip Number 1
Get to know the company culture before your interview. Check out Dreams' social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their dream!
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or improved sales. Being able to share these experiences will demonstrate your skills and make you stand out as a candidate.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team dynamics, training opportunities, and how they celebrate successes. It’s a great way to show you’re invested in the role.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing applications directly from our site, and it shows you’re serious about joining the Dreams family. Plus, it’s super easy to do!
We think you need these skills to ace Store Manager in King's Lynn
Some tips for your application 🫡
Show Your Passion for Beds:When you're writing your application, let your love for beds and customer service shine through! We want to see how excited you are about helping customers find their perfect sleep solution.
Highlight Your Leadership Skills:Make sure to showcase your experience in managing and motivating teams. We’re looking for someone who can inspire others, so share examples of how you've led a team to success in the past.
Be Commercially Minded:Demonstrate your understanding of sales performance and how you’ve driven results in previous roles. We love candidates who can think commercially and make decisions that benefit the business.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our Dreams family.
How to prepare for a job interview at Dreams
✨Know Your Stuff
Before the interview, make sure you understand Dreams' values and mission. Familiarise yourself with their products and services, especially how they prioritise customer satisfaction. This will help you demonstrate your alignment with their goals.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved sales performance. Be ready to discuss how you motivate and inspire others, as this is crucial for a Store Manager role.
✨Engage with the Interviewer
During the interview, don’t just answer questions—engage in a conversation. Ask insightful questions about the team dynamics and store culture. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Demonstrate Your Customer Focus
Be prepared to discuss how you would handle customer interactions and ensure satisfaction. Share specific strategies you've used in the past to create a positive shopping experience, as this aligns perfectly with Dreams' customer-centric approach.
