At a Glance
- Tasks: Deliver exceptional customer service and help customers find their perfect mattress.
- Company: Join Dreams, the UK's most loved bed retailer with a fun and friendly culture.
- Benefits: Competitive salary, uncapped commission, amazing discounts, and wellness support.
- Other info: Flexible hours with opportunities for progression and personal development.
- Why this job: Be part of a team that makes bedtimes better while earning great rewards.
- Qualifications: No sales experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 17000 - 17000 £ per year.
The Role
In your dream role, you’ll receive:
- Competitive salary: £17,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You’ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, whether it’s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay.
The job:
Working as part of our Retail team in Farnborough for 20 hours a week, you will be a vital part of the store’s success during this fixed term contract. We want every store visit to be exceptional for our customers, so you’ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here’s a taste of what you’ll be doing day-to-day:
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer’s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you’ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
The Person
This is the type of person we’re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you’ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night’s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You’ll need to be able to commit to working 20 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you’ll have the opportunity to earn even more commission!
About Dreams
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we’d like to make work a special place to be too. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well. Together we’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by the world’s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that’s a lot of Zzzs. With over 200 stores nationwide, you’ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you’re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
Locations
Retail Sales Assistant in Farnborough, Hampshire employer: Dreams
At Dreams, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Farnborough where every team member is valued and supported. With competitive salaries, uncapped commission opportunities, and a strong focus on employee development through comprehensive training programmes, we ensure that our staff can grow and thrive in their careers. Our commitment to wellbeing, including access to wellness resources and enhanced family leave, makes Dreams not just a workplace, but a community where you can truly love your job.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Farnborough, Hampshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dreams. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their dream.
✨Tip Number 2
Practice your people skills! As a Retail Sales Assistant, you'll be chatting with customers all day. Try role-playing with a friend or family member to get comfortable with asking questions and providing advice. The more natural you feel, the better you'll perform!
✨Tip Number 3
Show off your motivation! During your interview, share examples of times you've gone above and beyond, whether in work or personal projects. Dreams loves a can-do attitude, so let your passion shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Dreams family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Retail Sales Assistant in Farnborough, Hampshire
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Let your personality shine through in your application. Use a friendly tone and don’t be afraid to show your enthusiasm for the role and our company.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific points from the job description that resonate with you, especially around customer service and teamwork.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points where necessary and make sure it’s easy for us to read. We appreciate clarity just as much as creativity!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Dreams
✨Know Your Stuff About Beds
Before the interview, brush up on your knowledge of mattresses and sleep technology. Familiarise yourself with Dreams' Sleepmatch system and be ready to discuss how you would use it to help customers find their perfect mattress.
✨Show Off Your People Skills
Since this role is all about connecting with customers, think of examples from your past experiences where you've successfully built rapport. Be prepared to demonstrate your engaging personality and how you can make customers feel at home.
✨Be Ready to Talk Sales
Even if you don't have previous sales experience, show your motivation to meet KPIs and sales targets. Think of ways you've been determined in other areas of your life and how that determination can translate into a retail environment.
✨Flexibility is Key
This role requires weekend and bank holiday work, so be ready to discuss your availability. Highlight your willingness to adapt and how you can contribute to the team during busy periods, especially when there's potential for extra commission!
