At a Glance
- Tasks: Deliver beds and furniture with a smile, ensuring customer satisfaction.
- Company: Join Dreams, the UK's most loved bed retailer since 1985.
- Benefits: Enjoy a competitive salary, staff discounts, and enhanced parental pay.
- Why this job: Be part of a fun team making bedtimes better while building customer relationships.
- Qualifications: No specific qualifications needed, just a passion for great service and teamwork.
- Other info: Work 38.75 hours a week with no Sundays and receive training to assemble furniture.
The Role
Join our delivery service team at Dreams as a Delivery Driver. You`ll play a key role in serving our customers, ensuring their perfect bed is delivered without a hitch.
- Competitive salary: Β£15.14 hourly rate plus discretionary monthly bonus.
- Contracted to 38.75 hours per week including alternate Saturdays β no Sundays!
- Hit the road in a 3.5-tonne van with an assistant, delivering with a customer-first attitude.
- Represent the Dreams brand professionally during every delivery, making sure all interactions are warm and friendly.
- This role is physical; you`ll be lifting items like mattresses, sofa beds, and furniture, but don`t worry, our vehicles are pre-loaded to help you on your way.
- Become an A* assembler with our training, so you can build bedroom furniture in customer homes. You`ll be the one making sure their bed is as comfy as can be!
- Go the extra mile by providing exceptional service and building rapport with customers, so we know we really made their dreams come true.
In your dream role, you`ll also receive:
- Staff discount
- 24-hr Retail Trust helpline and resources
- Enhanced maternity and paternity pay
The Person
This is the type of person we`re dreaming of:
- People first β Friendly with a passion for customer service.
- Confident driver β Holds a valid UK driving license with less than 6 penalty points andβ¦
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Delivery Driver employer: Dreams
Contact Detail:
Dreams Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Delivery Driver
β¨Tip Number 1
Familiarise yourself with the Dreams brand and its values. Understanding what makes Dreams unique will help you connect with the team and demonstrate your enthusiasm for the role during any interviews or discussions.
β¨Tip Number 2
Showcase your customer service skills. As a Delivery Driver, you'll be interacting with customers regularly, so think of examples from your past experiences where you've gone above and beyond to ensure customer satisfaction.
β¨Tip Number 3
Prepare for the physical demands of the job. Being a Delivery Driver involves lifting and moving heavy items, so consider mentioning any relevant experience you have in physically demanding roles or your ability to handle such tasks.
β¨Tip Number 4
Emphasise your teamwork skills. You'll be working alongside an assistant, so highlighting your ability to collaborate effectively and communicate well with others will show that you're a great fit for the team.
We think you need these skills to ace Delivery Driver
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what Dreams is looking for in a Delivery Driver. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience related to delivery driving, customer interaction, and physical work. Use keywords from the job description to make your application stand out.
Craft a Personal Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you love the idea of working at Dreams and how you can contribute to their mission of making bedtimes better.
Showcase Your Soft Skills: In your application, emphasise your ability to build rapport with customers and provide exceptional service. Share examples of how you've gone the extra mile in previous roles to demonstrate your commitment to customer satisfaction.
How to prepare for a job interview at Dreams
β¨Show Your Customer Service Skills
As a Delivery Driver, you'll be the face of Dreams. Make sure to highlight any previous experience in customer service during your interview. Share examples of how you've gone above and beyond for customers, as this will demonstrate your commitment to providing exceptional service.
β¨Demonstrate Physical Readiness
This role involves lifting heavy items like mattresses and furniture. Be prepared to discuss your physical fitness and any relevant experience you have with manual handling. You might even want to mention how you stay active, as it shows you're ready for the demands of the job.
β¨Emphasise Teamwork
You'll be working alongside an assistant, so it's important to show that you can work well in a team. Talk about past experiences where you've collaborated effectively with others, and how you can contribute to a positive team dynamic at Dreams.
β¨Express Your Passion for the Brand
Dreams is all about making bedtimes better, so let your enthusiasm shine through. Share why you love the brand and what it means to you. This will help you connect with the interviewer and show that you're genuinely interested in being part of their mission.