At a Glance
- Tasks: Provide exceptional customer service and help customers find their perfect mattress.
- Company: Join Dreams, the UK's most loved bed retailer with a fun and friendly culture.
- Benefits: Earn a competitive salary, uncapped commission, and enjoy amazing discounts.
- Other info: Flexible hours with opportunities for career progression and wellness support.
- Why this job: Make a real impact on customers' sleep while developing your skills in a supportive environment.
- Qualifications: No sales experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 15000 - 15000 £ per year.
The Role
In your dream role, you’ll receive:
- Competitive salary: £15,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You’ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, whether it’s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay.
The job:
Working as part of our Retail team in Bristol Filton for 20 hours a week, you will be a vital part of the store’s success. We want every store visit to be exceptional for our customers, so you’ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here’s a taste of what you’ll be doing day-to-day:
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer’s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you’ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
The Person
This is the type of person we’re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you’ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night’s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You’ll need to be able to commit to working 20 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you’ll have the opportunity to earn even more commission!
About Dreams
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we’d like to make work a special place to be too. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well. Together we’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by the world’s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that’s a lot of Zzzs.
With over 200 stores nationwide, you’ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you’re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
Retail Sales Assistant in Bristol employer: Dreams
At Dreams, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Bristol Filton store where every team member is valued and encouraged to thrive. With competitive salaries, uncapped commission, and extensive learning and development opportunities, we ensure that our employees not only enjoy their roles but also grow within the company. Our commitment to wellbeing, including partnerships for mental health support and enhanced family leave, makes Dreams a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Bristol
✨Tip Number 1
Get to know the company! Before your interview, dive into Dreams' values and culture. This way, you can show off how your personality aligns with their people-first approach. Plus, it’ll help you stand out as someone who genuinely cares about being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and how you can connect with customers. Remember, they want to see that engaging personality shine through!
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early to show your motivation. Don’t forget to prepare some questions about the role and the team. It shows you’re keen and ready to learn, which is exactly what they’re looking for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It’s a chance to reiterate your excitement about the role and remind them why you’d be a great fit. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant in Bristol
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your engaging and positive personality shine through. This is your chance to show us how you can bond with customers and make their experience exceptional.
Tailor Your Application:Make sure to tailor your application to the Retail Sales Assistant role. Highlight any relevant skills or experiences that demonstrate your ability to communicate effectively and work as part of a team. We love seeing how you fit into our Dreams family!
Be Motivated and Curious:We’re looking for someone who’s motivated and eager to learn. In your application, share examples of how you've shown determination in the past, whether it’s hitting targets or learning something new. Show us you’re ready to become a Sleepmatch Master!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Dreams
✨Know Your Stuff About Beds
Before the interview, brush up on your knowledge of mattresses and sleep technology. Familiarise yourself with Dreams' products and the Sleepmatch system. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Off Your People Skills
Since this role is all about customer interaction, be ready to demonstrate your communication skills. Think of examples where you've successfully built rapport with customers or colleagues. A friendly, engaging personality goes a long way!
✨Be Ready to Discuss KPIs
Even if you don't have sales experience, be prepared to talk about how you would approach meeting targets. Show your motivation and determination to succeed by discussing any past experiences where you worked towards goals, whether in school, sports, or other jobs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or how the team collaborates to create an enjoyable work environment. This shows your enthusiasm for the role and that you're serious about being part of the Dreams family.
