At a Glance
- Tasks: Deliver exceptional customer service and help customers find their perfect mattress.
- Company: Join the UK's most loved bed retailer, Dreams.
- Benefits: Earn a competitive salary, uncapped commission, and enjoy amazing discounts.
- Other info: Flexible hours with opportunities for career growth and personal development.
- Why this job: Be part of a fun team and make a real difference in customers' lives.
- Qualifications: No sales experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 25000 - 25000 £ per year.
The Role
In your dream role, you’ll receive:
- Competitive salary: £25,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You’ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, whether it’s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- New in 2024: enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Weston Super Mare for 30 hours a week, you will be a vital part of the store’s success. We want every store visit to be exceptional for our customers, so you’ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here’s a taste of what you’ll be doing day-to-day:
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer’s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you’ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
The Person
This is the type of person we’re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you’ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night’s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You’ll need to be able to commit to working 30 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you’ll have the opportunity to earn even more commission!
About Dreams
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we’d like to make work a special place to be too. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well. Together we’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by the world’s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that’s a lot of Zzzs. With over 200 stores nationwide, you’ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you’re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job.
Retail Sales Assistant in Wick employer: Dreams Ltd
At Dreams, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Weston Super Mare where every team member is valued and encouraged to thrive. With competitive salaries, uncapped commission opportunities, and a strong focus on employee wellbeing and development, we ensure our Retail Sales Assistants not only excel in their roles but also enjoy a fulfilling career path. Join us in creating memorable experiences for our customers while benefiting from generous discounts and a supportive environment that prioritises your growth and happiness.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Wick
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Dreams' values and products. This way, you can show off your passion for beds and how you can contribute to making every customer’s experience exceptional.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, try role-playing with a friend. Work on your communication and rapport-building skills so you can shine during those crucial interactions.
✨Tip Number 3
Be ready to showcase your motivation! Think of examples from your past where you’ve hit targets or gone above and beyond. This will help you demonstrate that you’re the determined team player Dreams is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dreams family and ready to make a difference in our stores.
We think you need these skills to ace Retail Sales Assistant in Wick
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share a bit about what makes you tick, especially if it relates to helping customers.
Tailor Your Application:Make sure to customise your application for the Retail Sales Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to connect with people and your motivation to meet targets.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team. Remember, we love a good story, but keep it relevant!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Dreams Ltd
✨Know Your Stuff
Before the interview, make sure you understand Dreams' products and services. Familiarise yourself with the Sleepmatch technology and how it benefits customers. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your People Skills
As a Retail Sales Assistant, you'll be interacting with customers all day. Practice your communication skills by engaging in conversations with friends or family. Think about how you can build rapport and make customers feel at home, just like you would in the store.
✨Demonstrate Your Motivation
Even if you don't have previous sales experience, highlight your determination to meet targets. Share examples from your past where you've worked hard to achieve goals, whether in school, sports, or other jobs. This will show that you're ready to take on the challenge.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or how the team collaborates to create a positive environment. This shows your enthusiasm for the role and helps you gauge if Dreams is the right fit for you.
