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For Companies At a Glance
- Tasks: Lead a dynamic retail team to boost sales and ensure customer satisfaction.
- Company: Join Dreams, the UK's most loved bed retailer with a fun culture.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
- Other info: Opportunities for progression and personal development in a supportive environment.
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 34000 - 34000 £ per year.
The Role
In your dream role, you’ll receive:
- Competitive salary: £34,000 on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You’ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Progression: No matter where your dreams take you, we’ll support your development with the opportunity to progress into different business areas as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay.
The job:
Managing our Retail team in West Drayton, you will be responsible for driving team engagement whilst maximising all sales opportunities. At Dreams, we are passionate about our people, so customers and colleagues are our top priority. Through your exceptional leadership, your team will make sure every customer finds their perfect bed.
Ready to skip the snooze button and get stuck in? Here’s a taste of what you’ll be doing day-to-day:
- Managing and motivating your team to increase sales and ensure the highest level of customer satisfaction.
- Driving a positive environment within your store, ensuring you and your team are regularly involved in business initiatives, sharing best practice and having fun.
- Proactively leading your team to achieve set goals, expectations and targets through effective coaching and training.
- Motivating and inspiring all of our valued dreamers.
- Managing the store rota to ensure we have the right people working at the right times.
- Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience.
The Person
This is the type of person we’re dreaming of:
- Experience: Your previous retail or commercial sales experience will demonstrate your strong track record of store and team management.
- Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making.
- A proven leader: You will be highly experienced at working to performance targets, and be motivated to achieve results for you and your team.
- Inspirational: Your strong ability to lead will inspire and motivate your team.
- Communicator: Using your excellent communications skills, you’ll be able to build rapport and establish great relationships with customers and colleagues.
- Customer-focused: Every day, you’ll live our mission by putting our customers at the heart of everything you do.
About Dreams
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we’d like to make work a special place to be too. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well. Together we’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by the world’s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that’s a lot of Zzzs. With over 200 stores nationwide, you’ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you’re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.
Retail Store Manager in Uxbridge employer: Dreams Ltd
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Uxbridge
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time on Dreams' website and social media. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or driven sales. Being able to share these experiences will demonstrate your ability to inspire and lead, which is key for a Retail Store Manager.
✨Tip Number 3
Be ready to discuss customer service! Since putting customers first is a big deal at Dreams, prepare to talk about how you've handled customer interactions in the past and what you do to ensure a top-notch experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Retail Store Manager in Uxbridge
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! We want to see how excited you are about leading a team and creating a fantastic shopping experience for our customers.
Highlight Your Leadership Skills: Make sure to showcase your previous experience in managing teams. We’re looking for someone who can inspire and motivate others, so share examples of how you've done this in the past!
Be Customer-Focused: Remember, our customers are at the heart of everything we do. In your application, mention how you've put customers first in your previous roles and how you plan to continue doing that with us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to explore more about what we offer at Dreams!
How to prepare for a job interview at Dreams Ltd
✨Know Your Stuff
Before the interview, make sure you understand Dreams' values and mission. Familiarise yourself with their products and services, especially how they prioritise customer satisfaction. This will help you demonstrate your passion for the brand and show that you're a great fit for the team.
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to drive sales and create a positive work environment. Be ready to discuss specific strategies you've used to engage your team and achieve targets.
✨Be Customer-Centric
Dreams places a strong emphasis on customer experience. Think of instances where you've gone above and beyond for customers or improved their shopping experience. Highlighting your customer-focused approach will resonate well with the interviewers and align with their core values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if Dreams is the right fit for you too.