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- Tasks: Lead a team to drive sales and ensure customer satisfaction in a fun store environment.
- Company: Dreams is the UK's most loved bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy a competitive salary, uncapped commission, discounts, and wellness support.
- Why this job: Join a passionate team where your leadership makes a real difference in customers' lives.
- Qualifications: Retail or commercial sales experience with strong team management skills required.
- Other info: Opportunities for progression and personal development through training and courses.
The predicted salary is between 28000 - 42000 £ per year.
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs. With over 200 stores nationwide, you`ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference.
In your dream role, you`ll receive:
- Competitive salary: £35,000 on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Progression: No matter where your dreams take you, we`ll support your development with the opportunity to progress into different business areas as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- New in 2024: enhanced maternity & paternity pay
The job: Managing our Retails in the West London area you will be responsible for driving team engagement whilst maximising all sales opportunities. At Dreams, we are passionate about our people, so customers and colleagues are our top priority. Through your exceptional leadership, your team will make sure every customer finds their perfect bed.
Here`s a taste of what you`ll be doing day-to-day:
- Managing and motivating your team to increase sales and ensure the highest level of customer satisfaction.
- Driving a positive environment within your store, ensuring you and your team are regularly involved in business initiatives, sharing best practice and having fun.
- Proactively leading your team to achieve set goals, expectations and targets through effective coaching and training.
- Motivating and inspiring all of our valued dreamers.
- Managing the store rota to ensure we have the right people working at the right times.
- Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience.
This is the type of person we`re dreaming of:
- Experience: Your previous retail or commercial sales experience will demonstrate your strong track record of store and team management.
- Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making.
- A proven leader: You will be highly experienced at working to performance targets, and be motivated to achieve results for you and your team.
- Inspirational: Your strong ability to lead will inspire and motivate your team.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Customer-focused: Every day, you`ll live our mission by putting our customers at the heart of everything you do.
Store Manager Designate in West London employer: Dreams Ltd
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate in West London
✨Tip Number 1
Familiarise yourself with Dreams' products and values. Understanding the range of mattresses and the importance of customer satisfaction will help you connect with the team and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where your coaching led to improved performance or sales, as this aligns perfectly with the role's requirements.
✨Tip Number 3
Network with current or former employees of Dreams if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.
✨Tip Number 4
Prepare to discuss how you would create a positive store environment. Think about strategies you could implement to engage your team and enhance customer experiences, as this is a key aspect of the Store Manager Designate role.
We think you need these skills to ace Store Manager Designate in West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail and team management experience. Use specific examples that demonstrate your ability to drive sales and lead a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your leadership style aligns with Dreams' values and how you can contribute to creating a positive store environment.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For instance, mention how you increased sales or improved customer satisfaction in your past positions.
Prepare for the Interview: Research common interview questions for retail management positions. Be ready to discuss your leadership approach, how you motivate teams, and your strategies for achieving sales targets.
How to prepare for a job interview at Dreams Ltd
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry and specifically for Dreams. Share any personal experiences or stories that highlight your love for customer service and how you believe a great shopping experience can impact customers' lives.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team, resolved conflicts, or achieved sales targets. This will show that you have the proven leadership qualities they are looking for.
✨Understand the Brand
Familiarise yourself with Dreams' products and values. Be ready to discuss what makes Dreams unique as a retailer and how you can contribute to their mission of making bedtimes better. This knowledge will demonstrate your commitment and interest in the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about team dynamics, company culture, or opportunities for progression. Asking questions shows your genuine interest in the position and helps you assess if it's the right fit for you.
