At a Glance
- Tasks: Lead a team to drive sales and ensure customer satisfaction in a fun retail environment.
- Company: Dreams is the UK's most loved bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, wellness support, and career progression.
- Why this job: Join a passionate team where your leadership makes a real difference in customers' lives.
- Qualifications: Previous retail or sales experience with strong leadership and communication skills required.
- Other info: New enhanced maternity & paternity pay coming in 2024.
The predicted salary is between 39000 - 54600 £ per year.
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs. With over 200 stores nationwide, you`ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference.
In your dream role, you`ll receive:
- Competitive salary: £39,000 on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Progression: No matter where your dreams take you, we`ll support your development with the opportunity to progress into different business areas as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- New in 2024: enhanced maternity & paternity pay
The job: Managing our Retail team in Mansfield, you will be responsible for driving team engagement whilst maximising all sales opportunities. At Dreams, we are passionate about our people, so customers and colleagues are our top priority. Through your exceptional leadership, your team will make sure every customer finds their perfect bed.
Here`s a taste of what you`ll be doing day-to-day:
- Managing and motivating your team to increase sales and ensure the highest level of customer satisfaction.
- Driving a positive environment within your store, ensuring you and your team are regularly involved in business initiatives, sharing best practice and having fun.
- Proactively leading your team to achieve set goals, expectations and targets through effective coaching and training.
- Motivating and inspiring all of our valued dreamers.
- Managing the store rota to ensure we have the right people working at the right times.
- Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience.
This is the type of person we`re dreaming of:
- Experience: Your previous retail or commercial sales experience will demonstrate your strong track record of store and team management.
- Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making.
- A proven leader: You will be highly experienced at working to performance targets, and be motivated to achieve results for you and your team.
- Inspirational: Your strong ability to lead will inspire and motivate your team.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Customer-focused: Every day, you`ll live our mission by putting our customers at the heart of everything you do.
Retail Store Manager in Mansfield, Nottinghamshire employer: Dreams Ltd
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Mansfield, Nottinghamshire
✨Tip Number 1
Familiarise yourself with Dreams' products and values. Understanding the range of mattresses and the importance of customer satisfaction will help you connect with the team and demonstrate your passion for the brand during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated a team in previous roles. Be ready to discuss specific strategies you've used to drive sales and enhance customer experiences.
✨Tip Number 3
Network with current or former employees of Dreams if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're discussing your fit for the role.
✨Tip Number 4
Prepare to discuss how you would create a positive work environment. Think about ways to engage your team and keep morale high, as this aligns with Dreams' focus on team engagement and customer satisfaction.
We think you need these skills to ace Retail Store Manager in Mansfield, Nottinghamshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail and team management experience. Use specific examples that demonstrate your ability to drive sales and enhance customer satisfaction, as these are key aspects of the Retail Store Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and leadership. Mention how your values align with Dreams' mission of putting customers first and creating a positive work environment. Be sure to include any relevant achievements that showcase your commercial mindset.
Showcase Leadership Skills: Provide examples of how you've successfully motivated and inspired teams in previous roles. Highlight any specific strategies you used to achieve performance targets and improve team engagement, as this will resonate well with the hiring team.
Demonstrate Customer Focus: Illustrate your commitment to customer service by sharing anecdotes where you went above and beyond to ensure customer satisfaction. This could include resolving issues or creating memorable shopping experiences, which is crucial for the role at Dreams.
How to prepare for a job interview at Dreams Ltd
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry and specifically for Dreams. Share any personal experiences or stories that highlight your love for customer service and how you believe a great shopping experience can impact customers' lives.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team, resolved conflicts, or achieved sales targets. This will showcase your ability to inspire and manage a team effectively.
✨Understand the Company Culture
Familiarise yourself with Dreams' values and culture. Be ready to discuss how you align with their mission of putting customers first and creating a fun work environment. Showing that you understand and appreciate their ethos will set you apart.
✨Prepare Questions for Your Interviewers
Have a list of thoughtful questions ready to ask during the interview. Inquire about team dynamics, store initiatives, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.