At a Glance
- Tasks: Lead a dynamic retail team to drive sales and ensure customer satisfaction.
- Company: Join Dreams, the UK's most loved bed retailer with a fun culture.
- Benefits: Competitive salary, uncapped commission, discounts, and wellness support.
- Why this job: Make a real impact in a vibrant environment while helping customers find their perfect bed.
- Qualifications: Retail management experience and strong leadership skills.
- Other info: Opportunities for progression and personal development in a supportive team.
The predicted salary is between 36000 - 54000 £ per year.
Job Description
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.
Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.
With over 200 stores nationwide, you`ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams.
Love your job. In your dream role, you`ll receive: – Competitive salary: £45,000 on target earnings – Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards. – Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
– Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. – Progression: No matter where your dreams take you, we`ll support your development with the opportunity to progress into different business areas as your experience grows, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams. – Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
– New in 2024 – enhanced maternity & paternity pay The job: Managing our Retail team in our new store opening in Kingston upon Thames, you will be responsible for driving team engagement whilst maximising all sales opportunities. At Dreams, we are passionate about our people, so customers and colleagues are our top priority. Through your exceptional leadership, your team will make sure every customer finds their perfect bed.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day – Managing and motivating your team to increase sales and ensure the highest level of customer satisfaction. – Driving a positive environment within your store, ensuring you and your team are regularly involved in business initiatives, sharing best practice and having fun.
– Proactively leading your team to achieve set goals, expectations and targets through effective coaching and training. – Motivating and inspiring all of our valued dreamers. – Managing the store rota to ensure we have the right people working at the right times.
– Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience.This is the type of person we`re dreaming of: – Experience: Your previous retail or commercial sales experience will demonstrate your strong track record of store and team management. – Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making. – A proven leader: You will be highly experienced at working to performance targets, and be motivated to achieve results for you and your team.
– Inspirational: Your strong ability to lead will inspire and motivate your team. – Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues. – Customer-focused: Every day, you`ll live our mission by putting our customers at the heart of everything you do.
Retail Store Manager employer: Dreams Ltd
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time on Dreams' website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their dream.
✨Tip Number 2
Practice your leadership stories! Think of specific examples from your past retail experience where you motivated a team or improved sales. Being able to share these stories will demonstrate your ability to inspire and lead, which is key for a Retail Store Manager.
✨Tip Number 3
Be ready to discuss customer service! Since putting customers first is a big deal at Dreams, prepare to talk about how you've handled challenging situations or gone above and beyond for customers in the past. This will show you're aligned with their customer-focused approach.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Retail Store Manager role. Highlight your previous retail or commercial sales experience, and don’t forget to showcase your leadership abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how you can inspire and motivate your team. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive sales and enhance customer satisfaction. Numbers speak volumes, so if you’ve hit targets or improved team performance, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our Dreams family. Don’t snooze on this opportunity!
How to prepare for a job interview at Dreams Ltd
✨Know Your Stuff
Before the interview, make sure you know the ins and outs of Dreams. Familiarise yourself with their products, values, and what makes them stand out in the retail market. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or improved sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with the Interviewers
Interviews are a two-way street! Don’t hesitate to ask questions about the team dynamics, store culture, or how they measure success. This not only shows your enthusiasm but also helps you gauge if Dreams is the right fit for you.
✨Be Customer-Focused
Since customer satisfaction is key at Dreams, be ready to discuss how you would enhance the customer experience in-store. Share specific strategies or initiatives you've implemented in the past that led to positive customer feedback.