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- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, the UK's most loved bed retailer, making bedtimes better since 1985.
- Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
- Why this job: Be part of a fun team, learn about sleep, and help customers find their dream beds.
- Qualifications: No sales experience needed; just bring your positive attitude and willingness to learn.
- Other info: Flexible hours with weekend shifts; earn extra commission on busy days.
The predicted salary is between 17600 - 26400 £ per year.
About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference.
In your dream role, you`ll receive:
- Competitive salary: £22,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- New in 2024: enhanced maternity & paternity pay
The job: Working as part of our Retail team in Lancaster for 30 hours a week, you will be a vital part of the store`s success. We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases. Here`s a taste of what you`ll be doing day-to-day:
- Making our customers feel at home through exceptional service.
- Being on hand every step of the way whilst customers browse in store.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them.
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
This is the type of person we`re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: You will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work.
- Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You`ll need to be able to commit to working 30 hours per week, including weekends and bank holidays.
Retail Sales Assistant in Lancaster employer: Dreams Ltd
Contact Detail:
Dreams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Lancaster
✨Tip Number 1
Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses and sleep technology, like Sleepmatch, will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Showcase your people skills during any interactions. Whether it's in-store or at networking events, practice building rapport with potential customers and colleagues to highlight your engaging personality.
✨Tip Number 3
Research the latest trends in the retail and bedding industry. Being knowledgeable about current market trends can help you stand out as a candidate who is genuinely interested in the business and its success.
✨Tip Number 4
Prepare to discuss your motivation and determination to meet sales targets. Think of examples from past experiences where you've set goals and achieved them, even if they are not directly related to sales.
We think you need these skills to ace Retail Sales Assistant in Lancaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Sales Assistant role. Emphasise any customer service experience, communication skills, and your ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the Dreams brand. Mention specific aspects of the job description that resonate with you, such as your motivation to help customers find their perfect mattress.
Showcase Your Personality: Since the role requires a people-first approach, let your personality shine through in your application. Use a friendly tone and express your eagerness to create a welcoming environment for customers.
Highlight Your Willingness to Learn: Mention your eagerness to learn about sleep technology and how it can enhance customer experiences. This shows that you are not only interested in the role but also committed to personal and professional growth.
How to prepare for a job interview at Dreams Ltd
✨Show Your Passion for Sleep
Since Dreams is all about making bedtimes better, express your enthusiasm for sleep and how it impacts well-being. Share any personal experiences or insights that highlight your love for a good night's rest.
✨Demonstrate Your People Skills
As a Retail Sales Assistant, you'll be interacting with customers regularly. Prepare examples of how you've successfully built rapport in previous roles or situations, showcasing your engaging personality and communication skills.
✨Familiarise Yourself with Sleep Technology
Learn about the Sleepmatch technology used at Dreams. Understanding how it works and its benefits will show your willingness to learn and help you assist customers effectively during the interview.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This demonstrates your motivation and eagerness to contribute.
